Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
4
Most reports here involve unintended acceleration. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11721593 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
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The battery and electrical system died while I was at a red light in traffic on my way to work. I was stuck on a major road with trucks and traffic behind me while I was stuck in the middle lane. I had to wait for help to be pushed out of traffic to the sidewalk and wait for a jump. The Subaru dealership confirmed this was an issue with their battery and auto stop/start system and charged me $600 to replace the battery. When it died, every light on my dashboard lit up but there was no prior warning. I no longer have this vehicle as I did not feel safe driving it anymore and I traded it in for something completely different.
Source: NHTSA complaint ODI #11758851 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve unintended acceleration. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11761205 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve premature wear.
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I've never taken my 23 crosstrek off the pavement I'm driving down hyw and my rear struts break my crosstrek has 38 thousand miles on it and it's only 3 and 1/2 years old I've owned many cars were if drove hundreds of thousands mile and none of them broke there struts going down the hyw
Source: NHTSA complaint ODI #11704596 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 2 mention an injury.
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Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.
Source: NHTSA complaint ODI #11672042 · view all complaints for this vehicle at nhtsa.gov
Structure & body
13
Most reports here involve premature wear.
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The contact owns a 2023 Subaru Crosstrek. The contact stated that while her grandson was driving at an undisclosed speed, the front driver's side windshield cracked unexpectedly. The windshield had developed a crack without impact. The vehicle was taken to the dealer, who determined that the front windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 29,000.
Source: NHTSA complaint ODI #11697914 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve software faults.
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A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Source: NHTSA complaint ODI #11608807 · view all complaints for this vehicle at nhtsa.gov