The contact owned a 2010 Subaru Impreza. The contact stated while her son was driving approximately 60 MPH, he stated that he heard a loud bang from the engine compartment and saw smoke coming from under the hood. The son stated that an unknown warning light had illuminated. The son safely stopped the vehicle, exited, and noted that more smoke was coming from under the hood. The son stated that a small fire had ignited under the front end of the hood and eventually engulfed the vehicle. The police were on the scene and called the fire department. The son was not sure if the fire department extinguished the flame with water or chemicals. The fire department issued a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

Source: NHTSA complaint ODI #11477460 · view all complaints for this vehicle at nhtsa.gov

The speedometer and the entire dashboard goes haywire when driving. It’s impossible to know what speed I’m going, no inspection yet. The cruise control light is on and won’t go off. I’m not sure if it’s on or not which is unfastened and could cause other issues. The check engine light goes on and off as well as the brake and ABS lights. There is no telling what could be wrong with those lights. It gets hard to brake when the brake light and the ABS light is on. Also the transmission gets stuck and I can’t reverse the car or put it in park unless I turn the car off with my foot on the brake and shift in to Park turn the car back on and now I’m able to reverse. That’s dangerous when trying to park on a busy road or parking lot.

Source: NHTSA complaint ODI #11759503 · view all complaints for this vehicle at nhtsa.gov

TL* THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR BOARD WITH THE BRAKES FAILURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND BECAME OF BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN UNKNOWN DEALER UNDER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES HYDRAULIC). THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Source: NHTSA complaint ODI #11311511 · view all complaints for this vehicle at nhtsa.gov

I HAVE HAD THE MOST RECENT AIRBAG RECALL PERFORMED ON MY CAR RECENTLY. I LATER RECEIVED TWO SEPARATE LETTERS IN THE MAIL ADVISING ME TO CALL/TEXT "FIX" TO PHONE NUMBERS 877-244-0533 OR 844-898-7574 BECAUSE MY CAR IS SUPPOSEDLY STILL IN NEED OF AN AIRBAG RECALL FIX. I HAVE VERIFIED THROUGH SEVERAL SOURCES THAT MY VEHICLE IS NOT SUBJECT TO ANY FURTHER RECALLS. THESE LETTERS ARE APPARENTLY PHISHING SCHEMES, AS THE PHONE NUMBERS ARE NOT LISTED AS BEING NHTSA NUMBERS. THE LETTERS INCLUDE THE SUBARU AND NHTSA LOGOS AT THE TOP. THE WEBSITE LISTED AT THE BOTTOM OF BOTH LETTERS IS "SAFEAIRBAGS.COM". WHAT DISTURBS ME MOST IS THAT THE LETTERS INCLUDE MY VEHICLE VIN INFORMATION, AS WELL AS MY NAME AND MAILING ADDRESS. THE ONLY WAY THAT COULD HAVE HAPPENED IS IF MY SERVICING DEALERSHIP SHARED OR SOLD MY INFORMATION TO 3RD PARTY COMPANIES. BETWEEN THAT AND THE FACT THAT THESE LETTERS APPEAR TO BE PHISHING FOR MORE PERSONAL INFORMATION, I AM OUTRAGED THAT THIS COULD HAVE HAPPENED. WHAT RECOURSE DO I HAVE, IF ANY?

Source: NHTSA complaint ODI #11398909 · view all complaints for this vehicle at nhtsa.gov

The driver side visor hangs in the face of the driver. It will not stay up against the window, so it blocks the drivers ability to see. The driver must take a hand off the steering wheel to hold it out of the way, and have it block the blazing sun so that she can see the road. This is very unsafe. The passenger side visor fell right off, so the sun shines right in the driver's eyes from that side of the windshield. Both need to be replaced, and/or have their mechanisms replaced so they are safe to use and don't block the driver's vision.

Source: NHTSA complaint ODI #11474226 · view all complaints for this vehicle at nhtsa.gov