Since owning the vehicle at the end of April 2026, there has been a phantom drain on the accessory system that causes the 12-volt battery to drop below the minimum operating voltage, requiring a jump start in order to get the vehicle to operate. The first event happened within weeks of owning the vehicle and after leaving the car turned off, including all lights, and doors locked for around 72 hours. Even after a jump start and getting the 12-volt battery charged up a bit, the drain caused the battery to require a jump-start soon after. There was enough voltage in the 12-volt battery to unlock the vehicle via the key fob and attempt to get the vehicle into READY mode, before cutting out. The dealer ran tests on the 12-volt battery to find no issues. The second event happened a few weeks after the first event, but the drain had depleted the battery enough that the driver-side door had to be unlocked using the physical key. A jump start as required. The third event, in which the vehicle had been off for less than 24 hours, had the 12-volt battery was badly depleted requiring a jump start. Immediately drove the vehicle to dealer to have them investigate. They had the vehicle for 3 weeks with a Subaru tech investigating the issue, but said that a software update would be required and I could not use the SubaruConnect app nor able to have profiles configured.

Source: NHTSA complaint ODI #11759488 · view all complaints for this vehicle at nhtsa.gov