The contact owns a 2024 Tesla Model S. The contact stated that after an update was performed over the air (OTA), the scroll option changed, and the contact was unable to control the speed of the vehicle. There was no longer a maximum speed limit. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.

Source: NHTSA complaint ODI #11709357 · view all complaints for this vehicle at nhtsa.gov

Sometimes while making ordinary and safe traffic maneuvers the Lane Departure Warning system sometimes emits a very loud, distracting, and startling emergency chime. In particular it does this while turning into parking garages or driveways, which are already high-workload moments with high likelihood of nearby pedestrians and other vulnerable road users.

Source: NHTSA complaint ODI #11687621 · view all complaints for this vehicle at nhtsa.gov

2024 Tesla Model S. Repeated rear tire and rear wheel failures with abnormal wear and possible rear alignment or suspension-related defect. Tesla service history shows repeated rear tire replacements beginning at about 5,165 miles, a later four-wheel alignment, a right rear tire replacement for uneven tire wear under the basic vehicle warranty at about 21,594 miles, a documented bent left rear wheel at about 27,047 miles, a left rear wheel replacement due to crack after a low-pressure/PULL OVER SAFELY alert at about 30,489 miles, and then a right rear tire blowout at about 38,358 miles. In the same March 12, 2026 service record, Tesla also noted inner sidewall damage on the opposite rear tire. Concern is an unresolved recurring rear tire, wheel, alignment, or suspension defect creating blowout risk and unsafe operation. Tesla has replaced tires and wheels but has not identified or corrected the root cause.

Source: NHTSA complaint ODI #11732580 · view all complaints for this vehicle at nhtsa.gov

My car is displaying a message that the "Front left safety restraint issue". Airbags are off. brought the car in for service, they said they fixed some low voltage pin. Less than a week later the message appeared again. Tesla did not take this issue seriously -- I'm driving around with no airbags? The next available appointment is a month out for Tesla. I've uploaded my Tesla invoice where they fixed it and a photo from today when the message is back again.

Source: NHTSA complaint ODI #11676291 · view all complaints for this vehicle at nhtsa.gov

The design of the emergency opening (No power to normal opening system) of the rear passenger doors is flawed, unsafe and should never have been approved for production. This rear door emergency opening requires an occupant to reach below the seat, remove carpet and pull a manual release cable. During a fire with smoke in the passenger compartment, an occupant may not be able to visually locate the release cable, and has a much higher chance of becoming incapacitated and dying from smoke inhalation, as demonstrated in a Tesla Cybertruck accident with multiple smoke inhalation deaths in California Thanksgiving 2024. Another potential scenario is a frontal impact causing a front seat to move rearward, reducing the floorboard space between the front seat and access to the carpet and release cable. This system needs to be redesigned for this vehicle. If I had known about this system prior to purchase, it would have negatively impacted my buying decision.

Source: NHTSA complaint ODI #11691293 · view all complaints for this vehicle at nhtsa.gov