During a software update, the vehicle was parked and no key was present inside the car. The car went into neutral and forward through my gate onto oncoming traffic. The car hit a parked car and then came to a stop. The software update proceeded and I was unable to move the car until it finished.

Source: NHTSA complaint ODI #11757481 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 Tesla Model Y. The contact stated that while driving 35-40 MPH, the brake lights failed to illuminate during regenerative braking. The contact stated that the vehicle display screen failed to show the brake lights illuminating while stopping, which nearly caused other vehicles to crash into the rear of the vehicle. The contact attempted to contact the manufacturer by phone, but could not get through the automated answering system. The failure mileage was unknown.

Source: NHTSA complaint ODI #11764361 · view all complaints for this vehicle at nhtsa.gov

While exiting a drive-thru, I pressed the accelerator and the vehicle unexpectedly accelerated at a high rate of speed on its own. I attempted to brake, but the brakes did not respond. The vehicle struck a concrete median. Police report on file: East Hanover Township PD, Case #2026-12503.

Source: NHTSA complaint ODI #11758962 · view all complaints for this vehicle at nhtsa.gov

SEVERE DEFECT: Unprompted autonomous steering overrides manual driving. When Autopilot is OFF, Emergency Lane Departure Avoidance (ELDA) violently yanks the steering wheel, steering TOWARD hazards like oncoming traffic on the left or a mountain/rock wall past the curb on the right. This creates a severe collision risk, overriding safe manual input.DOCUMENTED PROOF: Provided Tesla Service (Palo Alto) over 12 timestamps and several dashcam footage. Technicians physically verified NO internal/external camera obstructions across TWO separate visits. Moving a transponder failed to resolve it.TESLA REFUSAL: Service Center has canceled TWO other service requests without fixing the defect, claiming it the 'system is working as intended.' Crucially, the Manager Jay explicitly admitted this dangerous steering override is a 'known issue for vehicles without FSD' operating on an older, separate software stack prone to these errors. To resolve this critical safety hazard, he explicitly suggested I purchase Tesla's premium Full Self-Driving (FSD) upgrade, claiming the FSD stack fixes it. Tesla is fully aware their base active safety software stack is defective and steers into hazards, yet demands a paid consumer upgrade to resolve it rather than issuing a safety patch or recall.

Source: NHTSA complaint ODI #11759885 · view all complaints for this vehicle at nhtsa.gov

At I-66 East and 495 Exit in Fairfax/Vienna, another car hit my Tesla car from the side at around 40-50 MPH. My car driver side had a heavy impact - Door scratched badly, rear window broke, rear tail lamp broke, rear tire got damaged, components on top of the front tire came off. Even the car was hit with this heavy force and had heavy damage, Airbags never deployed. Luckily THe driver didn't have any injuries as she was wearing a seat belt. How come the airbags never popped with this heavy impact accident? THe car that hit our car, didn't have as much damage as ours but their airbags deployed. Is this a defect with Tesla airbags?

Source: NHTSA complaint ODI #11752860 · view all complaints for this vehicle at nhtsa.gov

Component that failed & available for inspection? The power window on the passenger-side rear door failed to auto-reverse when it hit an obstruction while closing. It closed with enough force to pinch and injure my child's finger and did not reverse. The 2024 Tesla Model Y is available for inspection on request. How was safety put at risk? The window was closing automatically (auto-lock), with no one touching the switch, when it pinched and injured my child's finger. FMVSS 118 requires power windows to detect an obstruction and reverse during hands-free closing. It did not reverse at all. This puts children and passengers at continued risk of finger and hand injury. Reproduced/confirmed by a dealer or service center? Yes I reproduced it myself. With a child-sized finger-width carrot placed in the window path during an automatic close, the window failed to reverse and crushed the carrot instead of retracting. I have video of this. Not yet confirmed by a service center; I am scheduling a Tesla Service inspection. Video can be viewed in the attachments that's in GIF format. Inspected by manufacturer, police, insurance or others? Not yet. I am reporting this to Tesla Service and filing this complaint at the same time. Warning lamps/messages/symptoms before failure, and when? None. No warning lamps, alerts, or messages appeared before or during the incident, and there were no prior symptoms that the automatic window reversal system was malfunctioning. Our best guess is that its always been malfunctional.

Source: NHTSA complaint ODI #11763849 · view all complaints for this vehicle at nhtsa.gov

Full self driving did not detect pole. I press the fsd of tesla going out of the parking lot and the car turned to the side where the pole is located hitting the side where the camera part right next to driver side. The sensor of the car did not detect completely that there is a pole on side

Source: NHTSA complaint ODI #11734184 · view all complaints for this vehicle at nhtsa.gov