FSD (Supervised) was engaged while the vehicle was traveling toward a freeway entrance. The vehicle was expected to turn right, but instead began veering left. The driver applied the brake in an attempt to slow the vehicle and disengage FSD. According to the driver’s recollection, the vehicle did not respond as expected and continued accelerating until it left the roadway and crashed into a ditch. The incident created a serious safety risk to the driver and an infant passenger. Emergency services responded, and the driver and infant passenger were transported to an emergency department for evaluation. The vehicle was subsequently towed from the scene. The suspected malfunction involves FSD/vehicle control behavior, including whether the system properly responded to brake input and whether commanded acceleration continued after the driver attempted to intervene. The vehicle and its electronic systems should currently be available for inspection, and a request has been made to preserve relevant vehicle telemetry, driver-input data, FSD engagement status, accelerator and brake inputs, commanded motor torque, speed, steering inputs, camera footage, Event Data Recorder information, diagnostic logs, and software/FSD version information. A police report has been filed and both Tesla and Tesla insurance have been contacted.

Source: NHTSA complaint ODI #11759612 · view all complaints for this vehicle at nhtsa.gov

At only 27k miles in with no accident history and perfect maintenance my camera system began to fail. It started with a delay of the backup camera and then turned into the cameras no longer working and no longer talking to the satellites. This then became a gps issue. Tesla despite me being 1 month outside warranty and well below the mileage charged me for a 4k new computer without diagnosing the failure as to whether it was heat related or what. It said the FSD computer was failing to make connection with the other computer. I had never even used FSD. This Premature failure of the computer system should’ve never been charged to me.

Source: NHTSA complaint ODI #11763776 · view all complaints for this vehicle at nhtsa.gov

While driving on the highway with Full Self-Driving (Supervised) engaged, the vehicle approached an exit that had been closed with traffic cones and road-closure signage. The vehicle failed to properly respond to the closure, continued through and struck multiple traffic cones, and ultimately collided with the road-closure equipment, causing significant front-end damage. My primary safety concern is that multiple safety systems appeared to provide no effective intervention. I observed no Forward Collision Warning, no Automatic Emergency Braking, and no effective automatic braking or avoidance maneuver, even after the vehicle had already begun striking traffic cones. There were no warning messages or indications of a system malfunction before the collision. This was a serious safety incident involving FSD, Forward Collision Warning, Automatic Emergency Braking, and the vehicle's obstacle-detection/collision-avoidance systems. I am requesting that Tesla immediately preserve and review all available vehicle data, including FSD status, camera/perception data, detected objects, vehicle speed, steering, braking commands, Forward Collision Warning events, Automatic Emergency Braking activity, and driver inputs before and during the collision. The vehicle is available for inspection. I also have evidence of the damage and incident available upon request. I am requesting a formal investigation to determine why the vehicle continued through multiple physical traffic-control obstacles without an observed collision warning or effective automatic braking intervention.

Source: NHTSA complaint ODI #11764626 · view all complaints for this vehicle at nhtsa.gov

I was driving at approximately 30-35 mph on a 30 mph residential road with my son in the front passenger seat. My vehicle unexpectedly collided with a parked, unoccupied car on the right side of the road, impact occurring between my front passenger side and the rear driver side of the parked vehicle. Following the initial collision, the vehicle continued past a small tree, mounted the sidewalk, and struck a second parked car before I was able to manually bring it to a stop 2–3 houses further down near an intersection. Throughout this sequence—with the vehicle traveling at ~35 mph—neither the Automatic Emergency Braking (AEB) activated nor did any airbags deploy. Fortunately, neither my son nor I sustained catastrophic injuries, though my chest struck the steering wheel during the impact, causing ongoing pain my and mental trauma for my son. I am currently receiving medical advise. Given the speed and sequence of impacts, it is terrifying that the vehicle’s primary safety systems failed to engage before, during, or after the collision. I am seeking a thorough technical investigation into why Automatic Emergency Braking and airbag deployment failed in this scenario with Tesla Model Y

Source: NHTSA complaint ODI #11754177 · view all complaints for this vehicle at nhtsa.gov

Child entered our vehicle and was UNABLE to exit/open his door (driver's side passenger door) from inside. The child locks were not enabled. The door would also NOT open from the outside. When entering service mode, a VCLEFT_a187latchReleaseFailedR error was present. I looked up on Tesla service how to manual release the door. It states to use a fingernail or flat tool to open the plastic flap in the pocket of the door handle. I was unable to open with a my fingernail and using a small screwdriver took me multiple attempts. It then took me multiple attempts (~5) of pulling the release cable for the latch to unlock. I believe I finally got it to unlock while holding the electronic latch while pulling --this is not mentioned in the service manual (unsure if this step is missing or it just was extremely stuck/luck that it finally unlatched when I did this). Once the latch was released, this error and all history of it was not even logged in the service alerts section. Made a service appointment, however, first available is not for >20 days. I also have a video of us trying to open the door multiple times but I can not upload it here.

Source: NHTSA complaint ODI #11760729 · view all complaints for this vehicle at nhtsa.gov

My 2022 Tesla Model Y does not reliably activate the rear air-conditioning vents when a baby is properly restrained in a rear car seat. When the climate system is set to Auto, the rear vents remain off because the vehicle does not detect the baby/car seat as an occupant. When an adult occupies the same rear seat, the vehicle detects the passenger and the rear vents activate automatically. This creates a significant safety concern because the driver can have the climate system running normally and the front of the cabin can be cool, while very little conditioned air is being directed to the rear where the baby is seated. On multiple occasions, my baby has been visibly hot and sweating in the rear car seat even though the front of the cabin felt cool and the front climate system was actively running. The problem is particularly concerning because a baby cannot communicate that they are overheating, and there is no obvious warning to the driver that the rear vents have remained off. A driver could reasonably assume that setting the vehicle’s climate control to Auto is appropriately cooling the occupied cabin. I have been able to reproduce and isolate the issue. Applying approximately 20 pounds of pressure to a particular area of the rear seat cushion causes the vehicle to recognize the seat as occupied and the rear climate vents to activate. Removing that pressure causes the normal behavior to return. This indicates that the automatic rear climate behavior is dependent on an occupancy-detection threshold or location that a properly installed child car seat with a baby may not satisfy. A child occupying a rear seat in an appropriate child restraint is a normal and foreseeable use of the vehicle. The automatic climate-control system should not depend on an occupancy-detection method that can fail to recognize this situation and consequently leave the rear vents off. I believe this presents a huge safety defect and request that NHTSA investigate this.

Source: NHTSA complaint ODI #11762887 · view all complaints for this vehicle at nhtsa.gov