Built from NHTSA complaints and recalls collected for this model, generated September 22, 2026. Totals reflect what has been collected, not every complaint ever filed.
Recalls
0 total
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
2 total
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Brakes
Worth reading1
Most reports here involve loss of braking. Of these, 1 mention a crash.
loss of braking 1
A recent report: I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE…Read full complaint
I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE DRIVING. I APPROACHED A STOP LIGHT USING ENGINE BRAKE TO SLOW DOWN ON A 50MPH HWY NO INJURIES WHEN I TRIED TO APPLY FOOT BRAKE I COULDN'T FIND IT. ULTIMATELY REAR ENDED A 2007 GMC YUKON PLEASE SEE RECREATED PICTURE . I'M CONCERNED THIS COULD HAPPEN TO OTHERS IN MORE SERIOUS ACCIDENT. THOMAS HAS NOW CHANGED OPERATORS COMPARTMENT BUT THERE WERE ABOUT FIVE YEARS OF THIS BRAKE PEDAL HAZARD MY VIDEO MUST BE TOO LARGE TO SEND
A recent report: ON THE SYNTEC SCHOOL BUS SEATS THE SHEET METAL BACKING IS BREAKING AWAY FROM THE TUBE FRAME. THE SHEET METAL IS BREAKING AROUND THE SPOT WELDS. THIS PARTICULAR BUS HAD 6 BROKEN SEATS. *TR
Is 2 complaints a lot? They were filed between 2014 and 2019, roughly 0 a year, which is fewer than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.