Car Defect Radar
Built from NHTSA complaints and recalls collected for this model, generated September 22, 2026. Totals reflect what has been collected, not every complaint ever filed.

Recalls

0 total

Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.

No recalls on record for this model

No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.

Owner complaints by system

3 total

Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.

Electrical & infotainment

Minor1

Most reports here involve software faults.

software faults 1
A recent report: This vehicle is built on a 2021 Ram Promaster and was modified into a class B camper van…a 2022 Thor Rise 18M. On 2 recent occasions driving at low speeds the outdoor electric awning moved in and out…
Read full complaint

This vehicle is built on a 2021 Ram Promaster and was modified into a class B camper van…a 2022 Thor Rise 18M. On 2 recent occasions driving at low speeds the outdoor electric awning moved in and out about 6 inches on its own while I was driving. Luckily, I wasn’t traveling fast and both times I was able to pull over to check it to make sure it stopped and had rolled back in to its closed position before driving again. I contacted the manufacturer and local dealer who checked it but they did nothing since they couldn’t replicate the issue. It’s only happened twice since I’ve owned the vehicle and I have driven it about 9,000 miles. However, this could be a deadly situation if it happens at high speeds with traffic all around. I belong to a FaceBook group of owners of this type of RV and it has happened to several other owners.

Source: NHTSA complaint ODI #11504054 · view all complaints for this vehicle at nhtsa.gov

Steering, suspension & tires

Minor1

Most reports here involve other issues.

other issues 1
A recent report: 2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL…
Read full complaint

2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT HANG BELOW THE REAR AXLE.

Source: NHTSA complaint ODI #11504862 · view all complaints for this vehicle at nhtsa.gov

Other systems

Minor1

Most reports here involve other issues.

other issues 1
A recent report: Awning extends while vehicle is in motion.

Source: NHTSA complaint ODI #11504290 · view all complaints for this vehicle at nhtsa.gov

Is 3 complaints a lot? They were filed between 2023 and 2023, roughly 3 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.