Built from NHTSA complaints and recalls collected for this model, generated September 22, 2026. Totals reflect what has been collected, not every complaint ever filed.
Recalls
0 total
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
2 total
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Electrical & infotainment
Worth reading2
Most reports here involve sudden stalling.
sudden stalling 1electrical shorts 1
A recent report: TL* THE CONTACT OWNS A 2011 THOR SERRANO. WHILE THE VEHICLE WAS STATIONARY, THE TRANSFER SWITCH LOCATED UNDER THE BED COMPARTMENT FAILED AND AN ODOR OF SMOKE WAS DETECTED. THE CONTACT'S HUSBAND…Read full complaint
TL* THE CONTACT OWNS A 2011 THOR SERRANO. WHILE THE VEHICLE WAS STATIONARY, THE TRANSFER SWITCH LOCATED UNDER THE BED COMPARTMENT FAILED AND AN ODOR OF SMOKE WAS DETECTED. THE CONTACT'S HUSBAND SMELLED ELECTRICAL WIRES BURNING INSIDE THE TRANSFER SWITCH COMPARTMENT. THE MOTOR HOME WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSFER SWITCH. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Is 2 complaints a lot? They were filed between 2017 and 2018, roughly 2 a year, which is more than the typical model in this dataset. We do not have sales figures for this model, so treat this as a rough volume, not a rate per car on the road. Popular, high-volume models naturally collect more complaints over time.