Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve fire.
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THE MOTOR HOME MANUFACTURER IS TIFFIN MOTOR HOMES, RED BAY ALABAMA, THE COACH IS BUILT ON A FREIGHTLINER CHASSIS BUILT BY FREIGHTLINER CHASSIS. THE PROBLEM IS EXHAUST FUMES ENTERING THE INTERIOR OF THE COACH PRODUCING A STRONG DIESEL EXHAUST FUMES ODOR AND PROBABLY CARBON MONOXIDE. OUR RESEARCH INTO THIS PROBLEM INDICATES THAT THE EXHAUST FUMES ARE ENTERING THE COACH DURING THE REGENERATION CYCLE . WE BELIEVE THERE ARE TWO ISSUES INVOLVED. #1 THERE IS AN EXHAUST LEAK SOMEWHERE BETWEEN THE TURBOCHARGER AND THE DEF CATALYST SYSTEM. (WE BELIEVE THIS IS A FREIGHTLINER PROBLEM BECAUSE THEY BUILT THE ENGINE, EXHAUST SYSTEM AND CHASSIS). #2 THERE ARE LEAKS IN THE FLOOR, SIDEWALLS, COMPARTMENT OPENINGS OR ACCESS PANELS ALLOWING THE FUMES TO ENTER THE COACH. (WE BELIEVE THIS IS A TIFFIN MOTOR HOME PROBLEM BECAUSE THEY BUILT THE COACH). WE WILL ATTEMPT TO RESOLVE BOTH ISSUES WITH A VISIT TO TIFFIN AND FREIGHTLINER. WE ARE CONCERNED FROM A HEALTH AND SAFETY POINT OF VIEW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA complaint ODI #10545631 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve premature wear. Of these, 1 mention a crash, 2 mention an injury.
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The contact owned a 2011 Tiffin Phaeton motorhome equipped with Michelin tires, Tire line: Green X, Tire size: 275/80R22.5, and DOT number: M5EJOOEX3815. The contact stated that while driving at 70 MPH, the front passenger's side tire had a blowout, which caused the RV to crash into a utility pole, trees, and then stop after crashing into a fence. The contact and his wife, who was a passenger, were transported by ambulance to the hospital. The contact had a scratch above his eye, while his wife suffered three broken ribs, bruised, and stitches on her arms and legs. A police report was filed. The RV was hauling a double-decker trailer, a 2017 Lincoln MKZ, and a Boston Whaler, which were towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the rear passenger's side tire had a blowout and the manufacturer covered half the cost of replacement.
Source: NHTSA complaint ODI #11450924 · view all complaints for this vehicle at nhtsa.gov