Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An air bag that does not deploy during a crash increases the risk of injury.
- Remedy
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
- Remedy
- Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
109
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
My car sputters and dies while driving. It looses power when I push the gas to take my turn at a light or intersection. The emergency brake has come on multiple times with no one in front of me. These have all occurred multiple times since mid 2021
Source: NHTSA complaint ODI #11765004 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
55
Most reports here involve software faults.
Source: NHTSA complaint ODI #11736514 · view all complaints for this vehicle at nhtsa.gov
Brakes
14
Most reports here involve loss of braking. Of these, 5 mention a crash, 3 mention an injury.
Read full complaint
While driving the car just shut-off in the middle of the road. If you tried to restart the car it would turn on rev the engine and shut off. The dash display displayed a message " precollision system malfunction" and "secondary brake collision malfunction". Safety wise if this had happened on the highway could have been very dangerous or worse. The car was inoperable and required a tow truck. Luckily we were not on a very busy road during the incident. The problem has been replicated and is currently being tested at Joe Meyers Toyota in Houston, Texas. When the message displayed on the dash, check engine light came on as well as the brake light on the dash.
Source: NHTSA complaint ODI #11716750 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
8
Most reports here involve loss of steering.
Read full complaint
First time it was the middle of the night I was leaving a party and the car cut off in the middle of the street in the intersection. I had to wait for hours for the car to start back up … a couple weeks later the car cut off 2 on the highway going 70/80 and I told the man at the car lot about it the first time it happen which wasn’t even a week of me having the car he said he didn’t care and what did I want him to do about it … even tho he sold me a dangerous car . The car almost caused me to be in a wreck steering wheel locked up all the times and I had a hard time pulling out of the fast lane to safety almost got hit a few times .
Source: NHTSA complaint ODI #11754116 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
44
Most reports here involve airbags not deploying. Of these, 7 mention a crash, 16 mention an injury.
Read full complaint
The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11728272 · view all complaints for this vehicle at nhtsa.gov
Structure & body
28
Most reports here involve software faults. Of these, 2 mention an injury.
Read full complaint
The Panoramic Moonroof suddenly is stuck in the vented position. It wont open more or close. Just get a clicking noise. This appears to be a very common issue amongst buyers of this generation of toyota. It started raining/hailing when I had it opened and could not close it I had rain falling down on me getting in my eyes and hail hitting me while driving which was a big safety issue.
Source: NHTSA complaint ODI #11752925 · view all complaints for this vehicle at nhtsa.gov
Other systems
15
Most reports here involve fluid leaks. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
Odometer Fraud: The contact purchased a 2020 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook Marketplace. At the time of the purchase, the mileage was 63,129. After reviewing the Carfax report the following day, the contact became aware that the mileage was 352,000.
Source: NHTSA complaint ODI #11747189 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 273 complaints on file, fewer than the 2019 (395) and more than the 2021 (156). Of the 15 model years of the Toyota Camry we cover, the 2018 has the most (739). Older model years have had longer to collect complaints.