A severe, pre-existing life-safety defect and unauthorized structural modification were discovered on my 2024 Toyota Corolla . Following a routine diagnostic check for vehicle pulling, certified Toyota technicians discovered that the vehicle's primary fuel line had been dangerously altered and was held together underneath the chassis by an unsecured wire clothes hanger. The vehicle was immediately grounded as an active fire and explosion hazard. A forensic vehicle inspection by a major insurance carrier (Traveler's) subsequently denied standard repair coverage, formally documenting that the wire-rigged fuel system was a pre-existing mechanical defect resulting from previous work done prior to my purchase of the vehicle from McCluskey Automotive. The selling dealership actively concealed an unroadworthy condition that exposed myself and my minor daughter to a catastrophic vehicle fire.

Source: NHTSA complaint ODI #11756720 · view all complaints for this vehicle at nhtsa.gov

I am filing a safety complaint for my 2024 Toyota Corolla because the infotainment screen intermittently goes black while driving. This is most dangerous when I am using GPS/navigation while driving. The screen has gone black while driving on busy highways at 60+ mph, leaving me without functional navigation. This creates a distraction and safety concern because I suddenly lose directions and may need to look at my phone or troubleshoot the screen while driving. The car has also had recurring phone connectivity issues. Sometimes my phone does not connect through Bluetooth or even when plugged in directly. However, the black screen while driving is the bigger safety issue. I contacted Toyota multiple times. Toyota reference number: #[XXX]. Toyota told me to take the car to the dealership, which I did many times while the vehicle was still under warranty. I took it to two different Toyota dealerships multiple times. They repeatedly said there was no issue because they could not duplicate it. They also blamed Fitbit devices connected to my phone, which did not explain the screen going black while driving. I sent Toyota and the dealerships videos of the issue. However, it is difficult and unsafe to record the screen failure while actively driving. I also contacted Toyota about lemon law concerns, case [XXX]. Toyota denied the claim. The vehicle is now out of warranty, but the screen still occasionally goes black while driving. This issue was reported multiple times during the warranty period and was never resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11741025 · view all complaints for this vehicle at nhtsa.gov

I was driving my 2024 Toyota Corolla SE gas model (with the convenience package) on the interstate in [XXX] during stop-and-go traffic. Traffic had been moving slowly for about 15 minutes, and I had Brake Hold turned on, cruise control was off, Proactive Driving Assist was on. I was behind a semi truck and was moving very slowly, getting ready to stop. I had maybe 3 or 4 car lengths between me and the semi so they could see me in their mirrors. As I was about to stop, the brake pedal suddenly went all the way to the floor, the car jerked to a stop, and the electronic/emergency parking brake applied on its own. I put the car into Park and then back into Drive, and the problem did not happen again during that drive. There were no warning lights, dash lights, or warning messages before this happened, and there were also no warning lights or dash lights afterward. The issue happened suddenly with no prior symptoms that I noticed. I believe the brake system, Brake Hold system, electronic parking brake system, or a related brake/vehicle control system malfunctioned. This put my safety and the safety of others at risk because the car unexpectedly stopped abruptly in interstate traffic. Since I was in heavy stop-and-go traffic and other vehicles, there was a risk of being rear-ended, causing a crash, or becoming disabled in traffic. I took the vehicle to a Toyota dealership after the incident. They were not able to reproduce the problem, but they did find stored code C14FE14. They told me they checked the brake system, cleared the code, tested the steering angle sensor connector, and said everything tested within specification. They also performed a multipoint inspection and said the battery, brake pads, and other inspected items tested well. To my knowledge, the vehicle has only been inspected by the Toyota dealership/service center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11738739 · view all complaints for this vehicle at nhtsa.gov

In a 2024 Corolla the spiral cable (clock spring) is defective. It controls the airbag, cruise control, horn and more, so it is an important safety mechanism electrical part. Toyota USA is on back order for this part for at least a month, maybe two. This suggests to me that there is a widespread problem with defective Toyota Corolla spiral cables (clock spring) inside the steering wheel. People are driving around with this defective part while waiting for the part to arrive in the US, and will need to pay upwards of 1000 to have the defective part replaced.

Source: NHTSA complaint ODI #11762381 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 Toyota Corolla. The contact stated that while idling at a stop, the vehicle was rear-ended. During the crash, the driver's seat unexpectedly reclined backwards, and the air bags failed to deploy. The contact received an on-site assessment by the paramedics but declined to be transported from the scene. The contact later sought medical attention for whiplash, a concussion, and neck and back pain. The other driver involved in the crash had not been injured. No Police report was filed. The manufacturer was notified of the issue and provided a reference number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,500.

Source: NHTSA complaint ODI #11752586 · view all complaints for this vehicle at nhtsa.gov

While I was driving during the evening time on March 7, 2026, my rear passenger window exploded, for seemingly no reason, as I stepped out of the vehicle I noticed no one around and I called the police and I was given a report number which is 26–01784 and that is with the Westminster police department!

Source: NHTSA complaint ODI #11722793 · view all complaints for this vehicle at nhtsa.gov