Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
62
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the vehicle. This has happened twice.
Source: NHTSA complaint ODI #11747982 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
59
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
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Rainy day, during daylight hours, wipers and lights on. Engine stalled from 35mph. Display read low steering power. Hard start by pushing brake and ignition button. Could have been terrible accident. No prior notification of battery or electrical issues
Source: NHTSA complaint ODI #11754389 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
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The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "System Malfunction - Contact Dealer" and "Secondary Collision Brake System Malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were displayed while driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, and the codes were cleared. Shortly after retrieving the vehicle, while driving, the messages were displayed. The manufacturer was not yet contacted regarding the failure. The failure mileage was 2,800.
Source: NHTSA complaint ODI #11709165 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
28
Most reports here involve sudden stalling.
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Gauge Cluster Glare during the day. Reflection from the steering columns makes the gauge cluster completely obstructed. Known issue, many complaints across all the Corolla Cross groups. This is effecting Vehicles from 2023 models to current.
Source: NHTSA complaint ODI #11743247 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
7
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 2 mention an injury.
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I noticed that the police report does not mention or investigate the issue of the car’s airbags. This was a major accident, and the vehicle was completely totaled—yet not a single airbag deployed. I would like to know what action your department can take to address the sale of such vehicles in our country, and who will be held responsible when airbags fail to operate in serious accidents. I have great respect for the police department—like the military, it is one of the most disciplined and critical services in our society. However, I kindly request that you report the issue of the non-functioning airbags to your supervisors or the concerned department, and, if possible, bring it to public attention or initiate corrective action with Toyota car suppliers. Thank you very much for your service and understanding.
Source: NHTSA complaint ODI #11694503 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve other issues.
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The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving 68 MPH, there was an abnormal sound like a gunshot coming from the sunroof. The contact stated there was a huge hole formed in the middle of the sunroof, and air was rushing into the vehicle. The contact discovered a large piece of glass behind her right ear; however, the contact was not injured because of the failure. The contact pulled over at the next rest stop and cleaned out the vehicle. Upon inspecting the glass, the contact discovered several hairline fractures and cracks around the edges of the glass. The contact believed that the failure was caused by excessive pressure and stress placed on the vehicle after extensive hours of driving. The contact stated that while driving for an extensive period at high rates of speed, the contact had to clear her ear passages because her ears were frequently filled with air. The contact notified the dealer and an independent mechanic about the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.
Source: NHTSA complaint ODI #11685285 · view all complaints for this vehicle at nhtsa.gov
Other systems
7
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11688933 · view all complaints for this vehicle at nhtsa.gov