Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Remedy
- Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
- Remedy
- Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
While driving less than 10 mph, (slightly down hill) approaching the house garage, the car suddenly accelerated and the brake was applied to stop but the car continued and smashed through the garage door, proceeded through garage, smashed through the back of garage, hit a Weber gas grill, proceeded over a low-level deck and hit a large tree. The impact force of the car (left front) against the tree caused the car rear end to rise up and move 30 degrees to the right and land on the low-level deck. The driver was the only person in the car and suffered a broken right wrist and contusions to her chest. Both Front air bags did not deploy, side air bags did deploy. There was no warning given and the Car collision avoidance system did not stop the car. The damage to car was total. Car Emergency Voice activated and assisted in notifying ambulance and police. Insurance has reviewed the damage, but I am not aware that they are investigating for cause. There has been one other sudden acceleration reported of a 2025 Crown Signa. There is history of malfunctions of the Electronic Throttle Control (ETC) (per Google). There is an Event Data Recorder (EDR) on the car, but I don't know what is on it. This needs to be investigated. (If this unintended acceleration happened in a grocery parking lot, or on a highway, there could have been serious injuries or a death).
Source: NHTSA complaint ODI #11672311 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve software faults.
Source: NHTSA complaint ODI #11710121 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
As I was driving down a suburban road at about 30mph the brakes suddenly came on by themselves for few seconds as I approached a parked car on my right side. As I started to pass this car my vehicle continued moving forewarned and I did not come to a complete stop. There were no cars in front or behind me except for the one car parked to my right. There were two electric beeps when the car braked.
Source: NHTSA complaint ODI #11654872 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11749503 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve unintended acceleration.
Read full complaint
I had buckled my seat belt and was grabbing my work phone, Iphone 13, to check it before leaving. I accidentally dropped it and it landed on the red part of my seat belt buckle. My seat belt automatically unbuckled. I was able to replicate this several more times. There is something going on with the engine where if you accelerate there is a coolant type smell then if you take your foot off the gas it sounds like the rpms are staying high. I've seen no warning lights for the car.
Source: NHTSA complaint ODI #11627146 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
When leaning on the front seat center armrest, the armrest makes a clicking noise when hitting rough or bumpy roads. The Toyota dealer replaced the armrest, and the same issue occurred. Toyota told the dealer they want the part to investigate further.
Source: NHTSA complaint ODI #11680380 · view all complaints for this vehicle at nhtsa.gov