Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Brakes
2
Most reports here involve loss of braking.
Read full complaint
After driving on an interstate and having my foot on the brake - the car jumps forward and accelerates. It has done this for a couple years, and it continues to happen more frequently. Sometimes it just jumps forward when you are driving through town and go to slow down. This seems like a safety issue.
Source: NHTSA complaint ODI #11668825 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve other issues.
Read full complaint
TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER HYBRID EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: EAGLE, TIRE SIZE: 235/55/R20, DOT NUMBER: M68AJM1R0720. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TREAD ON THE PASSENGER'S SIDE REAR SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT PULLED OVER AND REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 NE 53RD ST, VANCOUVER, WA 98662, (360)944-3001) WHERE THE TIRE WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Source: NHTSA complaint ODI #11415346 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: NHTSA complaint ODI #11650788 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that while driving on the highway at 75 MPH, the front passenger’s and driver’s side top shield assembly and the engine cover under components became detached from the vehicle. There was no warning light illuminated. The contact was unable to recover the parts. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the was no reason for the parts to have detached from the vehicle unless there was a crash. The contact emphasized that the parts had detached while driving. The components were replaced, and the vehicle was repaired; however, the contact believed that the repair was not appropriate because there were zip ties left underneath the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Source: NHTSA complaint ODI #11657262 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Read full complaint
The contact owns a 2020 Toyota Highlander Hybrid. The contact stated that the climate control system failed to defrost the windows during rainy or cold weather conditions. As a result, the contact was unable to defrost the windows, making it difficult to see the roadway. The contact was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
Source: NHTSA complaint ODI #11552220 · view all complaints for this vehicle at nhtsa.gov