Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
- Remedy
- Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Remedy
- GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
- Remedy
- Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve sudden stalling. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was a persistent failure. The contact stated that the vehicle was unsafe to drive. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,050.
Source: NHTSA complaint ODI #11756918 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults.
Read full complaint
The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.
Source: NHTSA complaint ODI #11739475 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
The car was being driven on US287 south from Wichita Falls, TX toward Fort Worth, Texas on an open road, in the middle of the afternoon, in clear sunshine, no clouds, no rain. On a stretch of the highway where the road dipped down into a gully, and had a normal rise afterwards, the automatic braking system activated, gave a warning of an impending collision and applied the brakes to stop the car HARD. Luckily, there was no traffic ahead or behind the vehicle at the time of the incident. The car came almost to a stop before it realized that there was no danger ahead of the vehicle and the automatic braking system released from the emergency situation at about 5 mph. If there had been cars on the highway following the vehicle, it is doubtful that they would have been able to slow down in time to prevent a rear end collision. The vehicle was slowed down in a maximum breaking action on an open highway, with an open road ahead of the vehicle. The system interpreted a hill ahead of the car as a danger to be avoided.
Source: NHTSA complaint ODI #11540756 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve other issues.
Read full complaint
The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while driving approximately 5 - 10 MPH in a parking lot, a piece of metal slashed the passenger’s side front tire. There were no warning lights illuminated. The contact was unable to use the tire puncture repair kit to repair the tire. The vehicle was taken to the local dealer, who was unable to repair the tire. The mechanic determined that the tire and wheel needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided a refund. The tire was mailed to the manufacturer. The tire and vehicle failure mileage was unknown.
Source: NHTSA complaint ODI #11681786 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve premature wear.
Read full complaint
What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk: While this is primarily a structural/cosmetic defect, cracking plastic trim that was not caused by the owner suggests a broader manufacturing quality issue. If this type of failure occurs in components closer to safety systems, it could pose a more serious risk. Confirmed by dealer: Yes. I brought the vehicle to a Toyota dealership and service center (Berkeley Toyota) for inspection. They confirmed the cracking. The vehicle was purchased at Livermore Toyota. Other inspections: The vehicle was inspected by the Berkeley Toyota dealership and service center. No other parties have inspected it at this time. Prior warning signs: None. There were no warning lights, sounds, or symptoms before the crack appeared. It was discovered suddenly with no preceding indicators.
Source: NHTSA complaint ODI #11738763 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11596014 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 19 complaints on file, fewer than the 2022 (24) and fewer than the 2024 (24). Of the 15 model years of the Toyota Prius we cover, the 2010 has the most (2,822). Older model years have had longer to collect complaints.