Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve unintended acceleration. Of these, 2 mention a crash.
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The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
Source: NHTSA complaint ODI #11596391 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve rollaway. Of these, 1 mention a crash.
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On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car continued to roll forward. It wouldn’t stop. When it finally came to a stop on the edge of a rock wall, it slowly rolled off the edge and dropped about 20 feet and rolled over coming to rest upright. I have photos and a video of the location and aftermath. The consumer stated she opened up an investigation with Toyota.
Source: NHTSA complaint ODI #11473301 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
1
Most reports here involve loss of steering.
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I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than a week. The issue is very serious and it's related to my life safety. Thanks
Source: NHTSA complaint ODI #11501805 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults.
Source: NHTSA complaint ODI #11441106 · view all complaints for this vehicle at nhtsa.gov