Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at 1-888-270-9371.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Exterior lighting recall
The reversed tail lamp function reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.
- Remedy
- Genera will notify owners and provide replacement aftermarket tail lamps, free of charge. The recall began on January 23, 2014. Owners may contact Genera at 1-888-963-9888. This recall is being conducted by Genera Corporation, not by Toyota Motor Corporation.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
How does it compare with other years? The 2013 has 124 complaints on file, fewer than the 2012 (217) and more than the 2014 (82). Of the 6 model years of the Toyota Prius V we cover, the 2012 has the most (217). Older model years have had longer to collect complaints.