On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the second storey. The front of the car displaced the counters inside, demolished the kitchen, almost toppling the fridge. Given the damage to the garage done and the damage inflicted, my interpretation is that an unintended acceleration event occurred. The airbags did not deploy. My wife, [XXX] , was driving at the time and was alone in the car. The air bags did not deploy Significant damage was done to the kitchen. And because the wall was a sustaining wall, there was serious damage to the support beams throughout the house. Estimate is $118,770 plus $30,000 for the repair work in the attic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11716431 · view all complaints for this vehicle at nhtsa.gov

The driver door lock no longer works. The remaining power locks will actuate and indicate the doors are locked/unlocked, but the driver's door will remain in the original position. This started with the door repeatedly trying to unlock but being unable to and intermittent operation. This has now progressed to complete failure. The locks no longer actuate.

Source: NHTSA complaint ODI #11755658 · view all complaints for this vehicle at nhtsa.gov

On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car suddenly deployed the ABS brakes. The steering wheel locked, and the car began to slip—its tires locked as if on a roller coaster going downhill. The driver’s side then rolled over and crashed. Fortunately, the road was empty, and I did not hit anyone during the accident. I thought I was going to die, but I am lucky to be alive. suddenly Abs brakes deployed steering wheel lock right side this reason I have very accident. I believe the car has manufacturer defects. First, the door handle on the driver’s side is positioned too close to the driver’s left arm. Second, the center console on the right side—intended for resting the driver’s arm or storing extra items—repeatedly hit my ribs during the accident. During the crash, the driver-side door handle struck my left arm multiple times. Orthopedic surgeons reviewed my X-ray and found that my forearm was fractured in three places. They recommended surgery. The center console also struck my right ribs repeatedly, causing swelling and pain. Fortunately, my ribs were not broken. My chest & ribs swelling and pain right side shoulder I have pain my head & neck pain My car was declared a total loss. I respectfully request that these issues be investigated, as I believe another driver could sustain similar injuries in a future accident involving this vehicle model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11666840 · view all complaints for this vehicle at nhtsa.gov

The lane keeping assistance has the ability to detect if the driver is not holding the wheel and will disconencted lane keeping assitance after three beeps.... At that time the adaptative speed control is not disconnected and vehicle will even continue to accelerate neither braking is activated. these may result in an accidente if the driver falls sleep or has health issue...

Source: NHTSA complaint ODI #11596533 · view all complaints for this vehicle at nhtsa.gov

My 2023 Toyota RAV4 Prime is currently subject to an active safety recall. I brought the vehicle to my Toyota dealership on 12/20/25 to have the recall addressed, but I was informed that Toyota does not yet have an available fix or remedy. As of January 28, 2026, there still is not fix or remedy. As a result, my vehicle has been sitting at the dealership for an extended period of time with no estimated completion date. Toyota has provided a rental vehicle, which I appreciate, however there is still no clear timeline for when my own vehicle will be repaired and returned. I am filing this complaint because I was told there should be a fix/remedy for this recall and the recall remedy delay has effectively taken my vehicle out of service indefinitely. Owners should not be left without their vehicles for unknown periods while manufacturers work on recall solutions. I respectfully request that NHTSA review this situation, as the lack of an available remedy and open-ended repair timeline is creating hardship and uncertainty for affected owners.

Source: NHTSA complaint ODI #11715074 · view all complaints for this vehicle at nhtsa.gov