Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
22
Most reports here involve unintended acceleration. Of these, 2 mention a crash.
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I was driving my Toyota Sienna on a busy 6 lane highway in the second to the left lane, on a bridge. Suddenly without any warning AT ALL, my vehicle lost all power and came to an abrupt halt in the middle of high speed traffic. My wife and children were all in the car and we were in imminent danger of getting hit by another vehicle. It took the police approximately 10 minutes to arrive during which we were in life threatening danger. After the vehicle stopped a message on the dashboard read Hybrid System Failure. The police tried to push our vehicle to a safe spot but the wheels wouldn't turn and the car had to be towed. Upon inspection by the mechanic it appears that there is a broken shaft in the transmission that may have caused this problem. I want to emphasize that there was NO WARNING at all and we did not have a chance to move to safety.
Source: NHTSA complaint ODI #11715113 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve corrosion. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11626083 · view all complaints for this vehicle at nhtsa.gov
Brakes
69
Most reports here involve loss of braking. Of these, 7 mention a crash, 2 mention an injury.
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When braking to a stop at low speed (stopping at stop sign or at light), then car accelerates forward even though my foot is on the brake attempting to slow the car down. This unintended acceleration is dangerous and can cause an accident.
Source: NHTSA complaint ODI #11690131 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve loss of steering. Of these, 1 mention a crash.
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Car lunges forward when braking. This occurs at low rates of speed and is particularly prone to occur when making right and left turns. This has been going on since I bought it in 2021. Dealer laughs at me
Source: NHTSA complaint ODI #11630015 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
16
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 6 mention an injury.
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The contact owns a 2021 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). However, the part to do the recall repair was not yet available. The contact stated that the air bag sensor turned off and failed to function as intended. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The manufacturer advised the contact to stop driving the vehicle. The failure mileage was approximately 30,000.
Source: NHTSA complaint ODI #11695405 · view all complaints for this vehicle at nhtsa.gov
Structure & body
17
Most reports here involve software faults.
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The driver’s side door mirror shakes when going down the road. The image in the mirror becomes shaky. The passenger side is fine, this is only on the driver side. I have brought this into the dealer, but they said it is normal. In 30+ years of driving cars, I have never had a car mirror do this.
Source: NHTSA complaint ODI #11706330 · view all complaints for this vehicle at nhtsa.gov
Other systems
27
Most reports here involve corrosion. Of these, 1 mention a crash, 2 mention an injury.
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Subject: Vehicle Safety Complaint – Recall 23TA15 | VIN [XXX] Hello, I am submitting a formal vehicle safety complaint regarding Safety Recall 23TA15 for my 2021 Toyota Sienna (VIN [XXX] ). Please find my detailed complaint and supporting documentation attached. This matter involves lack of disclosure and/or delayed notification of a safety recall, resulting in family safety exposure and loss of use. Thank you for your review and assistance. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11715682 · view all complaints for this vehicle at nhtsa.gov