Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
- Remedy
- SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
- Remedy
- SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
- Remedy
- Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
- Remedy
- Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.
- Remedy
- TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.
- Remedy
- DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
SHOULD THE DRIVE SHAFT BREAK DURING VEHICLE OPERATION, THE VEHICLE WILL LOSE POWER WITHOUT PRIOR WARNING. LOSS OF MOTIVE POWER WITHOUT WARNING MAY INCREASE THE RISK OF A CRASH.
- Remedy
- TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE DRIVE SHAFT, AND, IF THE DRIVE SHAFT IS IDENTIFIED AS ONE THAT MAY NOT HAVE BEEN CORRECTLY MANUFACTURED, IT WILL BE REPLACED WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
THIS COULD RESULT IN BRAKE DRAG WITH ASSOCIATED BRAKE NOISE, VIBRATION, AND/OR ILLUMINATION OF THE BRAKE WARNING LIGHT. BRAKING EFFECTIVENESS COULD BE REDUCED INCREASING THE RISK OF A CRASH.
- Remedy
- DEALERS WILL REPLACE THE BRACKET ASSEMBLY FREE OF CHARGE. TOYOTA PLANS TO MAIL AN INTERIM OWNER NOTIFICATION IN THE MIDDLE OF JANUARY 2011, TO ADVISE OWNERS OF THE RECALL. A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE TO COMPLETE REPAIRS. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
- Remedy
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
65
Most reports here involve unintended acceleration. Of these, 9 mention a crash, 5 mention an injury.
Source: NHTSA complaint ODI #11731849 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
29
Most reports here involve electrical shorts.
Read full complaint
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNINGS LIGHT ILLUMINATED WITH A BEEPING SOUND. THE VEHICLE WAS TAKEN TO THE VOSS TOYOTA (2110 HELLER DR, BEAVERCREEK, OH 45434, (937) 431-2100), WHERE A TECHNICIAN TEST DROVE THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS) AND PRIOR TO THE REPAIRS THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Source: NHTSA complaint ODI #11323515 · view all complaints for this vehicle at nhtsa.gov
Brakes
28
Most reports here involve loss of braking. Of these, 12 mention a crash, 11 mention an injury.
Read full complaint
The glide pins in the calipers came loose and one of the pins fell out (left front drivers side). As a result it caused the caliper to seize and smoke. It got hot and mangled the lower left control arm bushing. I bought a new glide pin and that one stayed it, but the right side (original part) came loose again, even after tightening it. We replaced the calipers with a different brand and it had no issues.
Source: NHTSA complaint ODI #11749365 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
82
Most reports here involve premature wear. Of these, 1 mention a crash.
Read full complaint
I have a flat tire the other day, and I try to put the spare tire on but it's gone. The spare tire's cable holds the spare tire under the car got corroded and broke. The spare tire is gone. It has lost some where on the road that I have not aware. I checked there is a recall for this. I called the toyota service but they said the VIN number is not on the recall list.
Source: NHTSA complaint ODI #11753914 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
194
Most reports here involve airbags not deploying. Of these, 11 mention a crash, 13 mention an injury.
Read full complaint
The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to open the front driver's side door in icy and snowy weather, the door made an abnormal cracking sound and failed to open. The contact stated that the passenger's side door made an abnormal cracking sound but opened as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 9,999.
Source: NHTSA complaint ODI #11715483 · view all complaints for this vehicle at nhtsa.gov
Structure & body
172
Most reports here involve software faults. Of these, 7 mention an injury.
Read full complaint
No accident t door on the rear passenger side will not open I have tried everything and it just will not budge. This is a safety hazard because in the case of an accident or emergency, the door cannot be opened. It will not move manually or automatically.
Source: NHTSA complaint ODI #11762977 · view all complaints for this vehicle at nhtsa.gov
Other systems
44
Most reports here involve premature wear. Of these, 1 mention a crash.
Read full complaint
Odometer Fraud. The contact purchased a 2011 Toyota Sienna. The vehicle was a private sale. The contact stated that at the time of purchase, the mileage was 102,694. The contact later discovered a mileage discrepancy in a Carfax report, which indicated that the mileage was previously recorded at approximately 202,000. The contact also stated that the contact was provided a different VIN at the time of purchase. The contact stated that the mileage recorded on the different titles was inconsistent. The contact reported the issue to the local State Police.
Source: NHTSA complaint ODI #11763081 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 614 complaints on file, more than the 2010 (172) and more than the 2012 (247). That is the most of the 13 model years of the Toyota Sienna we cover. Older model years have had longer to collect complaints.