I am reporting an intermittent and potentially safety-related drivability/powertrain issue with my 2024 Toyota Tacoma Trailhunter i-FORCE MAX. The vehicle has experienced previous intermittent abnormal drivetrain/transmission behavior while towing, particularly while towing in rain. During previous occurrences, the drivetrain/transmission felt as though it was slipping or behaving abnormally. These concerns were previously reported to Toyota dealers, but the condition could not be duplicated and no definitive cause was identified. The most recent and most serious occurrence happened while towing a travel trailer up a steep grade in heavy rain. The vehicle was operating in 2WD with Tow/Haul mode and S/manual shifting engaged. The vehicle was under significant engine/drivetrain load, operating at approximately 3,500-4,000 RPM and approximately 3rd/4th gear. Before the warning messages appeared, I noticed abnormal drivetrain behavior and RPM fluttering/hunting, similar to the previous intermittent transmission/drivetrain problems. The vehicle then experienced a complete loss of accelerator response. The engine remained running, but accelerator input became essentially unresponsive. Pressing the accelerator did not cause the engine RPM to increase. After removing my foot from the accelerator, the engine continued running at approximately idle. The following warning messages appeared: * “Call Your Dealer” * “System Malfunction” * “Drive Start Control Malfunction”

Source: NHTSA complaint ODI #11765041 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2024 Toyota Tacoma. The contact stated that while driving 40 MPH, the vehicle jumped a curb, went down a riverbank, and crashed into a telephone pole. The air bags did not deploy. The brake pedal was depressed but the vehicle failed to respond as needed. The parking brake was engaged, and the vehicle stopped. The message “Parking Brake Malfunction - See Dealer” was displayed. There was no injury sustained. A Police report was not filed. The vehicle was taken to the local dealer, and the contact was informed that there was abnormal brake wear. The dealer determined that the pistons had detached. The vehicle was taken to an independent mechanic, where an unknown repair was performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

Source: NHTSA complaint ODI #11757619 · view all complaints for this vehicle at nhtsa.gov

While the vehicle was parked in my driveway, I noticed oil leaking on the ground and discovered that the rear shock absorber had suffered a catastrophic structural failure. The vehicle is a 2024 Toyota Tacoma TRD Off-Road covered under the manufacturer's original factory warranty. This specific vehicle configuration is included under active federal safety recall campaign 26TB14 / 26TA14 (NHTSA Campaign Number 26V514) for rear suspension failure. Upon taking the vehicle to an authorized dealership, it was determined that the vehicle is completely unsafe to operate and entirely undriveable due to the severity of this rear suspension component failure. The manufacturer has officially opened a corporate case file but has logged a nationwide parts backlog, stating that the required replacement safety components are completely unavailable due to supply chain restrictions. As a result, the manufacturer is unable to remedy this critical safety defect for up to six months, leaving an active, under-warranty recall vehicle grounded and severely incapacitated on a dealership lot indefinitely due to a known factory manufacturing defect

Source: NHTSA complaint ODI #11763941 · view all complaints for this vehicle at nhtsa.gov

On 7/6/2024 after already having driven my truck to the store I noticed that the rear cab power sliding window exploded outward. Most of the glass was on the tonneau cover but some was inside. While cleaning it I noticed some has fallen into the seat belt assembly for the rear passenger seat. The temperature was 81f and there was absolutely no possible way that this was vandalism or a projectile hitting the glass. Toyota won't cover it or take responsibility. Fine, my concern is the glass that fell into the seatbelt assembly and how that might affect the safety of the belt.

Source: NHTSA complaint ODI #11750067 · view all complaints for this vehicle at nhtsa.gov

I am looking to purchase a used Toyota Tacoma and was interested in this vehicle. As I studied the CARFAX report I noticed it had been sold twice with active recalls and never repaired. Right Toyota sold the vehicle as "Certified" and never fixed the first recall and eventually Chapman sold the vehicle with a second recall that was never fixed although they aren't selling the vehicle as certified.

Source: NHTSA complaint ODI #11760520 · view all complaints for this vehicle at nhtsa.gov