The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Source: NHTSA complaint ODI #11692554 · view all complaints for this vehicle at nhtsa.gov

I AM HAVING SLEEPLESS NIGHTS AND SO ARE MY NEIGHBORS AND IT IS VERY ANNOYING FOR MY CO-WORKERS AND THE MAINTENANCE PERSONNEL IN OUR PARKING GARAGE OF 1000 PLUS CARS, TO HAVE TO DEAL WITH MY TOYOTA VENZA 2010'S ALARM SYSTEM TO KEEP GOING OFF EVEN WHEN NO ONE HAS TOUCHED THE PANIC BUTTON OR ALARM. THERE IS NO BREEZE, MOVEMENT NOR ANIMALS AROUND MY CAR AND IT GOES OFF DAY AND NIGHT. I HAVE TO CONSTANTLY WAKE UP AND PRESS MY ALARM OFF TO GET THE CAR TO STOP. THIS IS NOT NORMAL. I AM NOT SURE HOW I COULD KEEP PAYING A CAR NOTE ON A CAR THAT DOES THIS AND HOW THIS IS MY FAULT OR THAT OF ANY ENVIRONMENTAL FACTORS. IT IS A MECHANICAL ISSUE AND SHOULD BECOME A RECALLED ITEM THAT IS FIXED BY TOYOTA. YOU FOLKS NEED TO GET THIS RECALLED. I AM NOT THE ONLY PERSON COMPLAINING ABOUT THIS MAJOR INCONVENIENCE, I HAVE SEEN 1000S OF COMPLAINTS ON IT. I HAVE TAKEN THE CAR TO THE MECHANIC AND THEY HAVE BEEN UNABLE TO FIX IT. THEY SAY ITS A MANUFACTURER ISSUE.

Source: NHTSA complaint ODI #11256886 · view all complaints for this vehicle at nhtsa.gov

Since I bought the Venza, the brake has not been working well, so I am trembling with fear and the risk of an accident countless times. I didn't know how to claim this, so I endured it and drove this car until now. Today, after reading an article about Fisker's break issue investigation. I decided to report it to NHTSA. Please investigate this and resolve this issue.

Source: NHTSA complaint ODI #11566021 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2010 Toyota Venza. The contact stated that while driving at 60 MPH, the air bag warning light illuminated. The contact stated that on a separate occasion, the horn failed to operate as intended. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failures were related. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 93,000.

Source: NHTSA complaint ODI #11684426 · view all complaints for this vehicle at nhtsa.gov

On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Source: NHTSA complaint ODI #11514537 · view all complaints for this vehicle at nhtsa.gov