Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Brakes recall
A melted rear brake line can reduce braking performance, increasing the risk of a crash.
- Remedy
- Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.
- Remedy
- POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve transmission slipping.
Read full complaint
WHILE AT ROAD SPEED I HIT A MODERATE BUMP IN THE ROAD CAUSING THE PLASTIC FACTORY INSTALLED MOLDED PLASTIC PART TO SHEAR OFF AT THE TANK PLATE FACE. THIS CAUSED GASOLINE TO POUR OUT THE GAS NIPPLE BETWEEN MY LEGS AND ON TO THE HOT PIPES BELOW. THANKFULLY I WAS SMART AND QUICK ENOUGH TO SHUT DOWN THE BIKE AND STEP AWAY FROM IT TILL A TOW TRUCK ARRIVED. ONE SPARK OR THE PIPES BE A LITTLE HOTTER AS I HAD JUST STOPPED ABOUT 1 MILE BEFORE FOR LUNCH SO THE PIPES WERE NOT AS HOT AS THEY COULD HAVE BEEN. THIS IS IN MY MIND A DEFECTIVE CHEAP PLASTIC PART IN A CRITICAL CONNECTION. THIS IS A MAJOR SAFETY CONCERN TO KEEP FROM BEING A ROLLING FIRE BALL ON OUR NATIONS HIGHWAYS. POLARIS FROM MY DISCUSSIONS THUS FAR HAVE NO REPLACEMENT PART FOR THIS BIKE THAT ISN'T A DUPLICATE OF THE PART THAT BROKE TO BEGIN WITH. I HAVE REFUSED TO REPLACE MY BIKE PART FOR ONE OF THEIR PARTS AND HAVE CHOSEN TO HAVE THE PART FABRICATED ON MY OWN TO REPLACE IT. THIS IS A MAJOR SAFETY ISSUE WITH THE POLARIS LINE OF MOTORCYCLES AS THEY HAVE THIS SAME PART IN ALL THEIR NEW BIKES. SO YOU HAVE HUNDREDS OF THOUSANDS OF POTENTIAL ROLLING FIRE BALLS ON OUR ROADS TODAY. *TR
Source: NHTSA complaint ODI #10616056 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve software faults.
Read full complaint
2011 VICTORY KINGPIN 8-BALL MODEL MOTORCYCLE HAS CHRONIC RANDOM PREMATURE CANCELLATION OF TURN SIGNALS. OCCURS DOZENS OF TIMES DAILY. SOMETIMES ONE BLINK, THREE OR FIVE THEN SHUTS DOWN. NEW COMPUTER AND FLASHER WAS REPLACED. BETTER THAN IT WAS, BUT STILL OCCURS BELOW 50 MILES PER HOUR WHICH IS DANGEROUS TO HAVE SIGNALS SHUT OFF RANDOMLY LIKE THIS. HALF-WAY INTO A INTERSECTION TURN THE FLASHER CAN SHUT OFF. *TR
Source: NHTSA complaint ODI #10422520 · view all complaints for this vehicle at nhtsa.gov
Other systems
8
Most reports here involve premature wear.
Read full complaint
2011 VICTORY CROSS COUNTRY. CONSUMER WRITES IN REGARDS TO MOTORCYCLE LOCK AND RIDE SAFETY RECALL CAMPAIGN. *TGW THE CONSUMER STATED HE RETURNED THE BACK REST/LUGGAGE RACK COMBINATION TO HIS LOCAL DEALER ON JUNE 27, 2014 AND HE HAS NOT HEARD FROM THE DEALER, SINCE. *JB
Source: NHTSA complaint ODI #10651243 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 11 complaints on file, fewer than the 2012 (19). Of the 4 model years of the Victory Cross Country we cover, the 2013 has the most (21). Older model years have had longer to collect complaints.