The contact owns a 2023 Vinfast VF8. The contact stated that while reversing into a parking lot, the vehicle unintendedly accelerated. The contact stated that while reversing, there was no warning light illuminated or safety features activated, causing the vehicle to crash into two other vehicles. The rear end of the vehicle was damaged. The vehicle stopped after crashing into the other vehicles. No property damage was reported. The vehicle was towed to a tow yard. No warning lights were illuminated on the instrument panel. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.

Source: NHTSA complaint ODI #11751205 · view all complaints for this vehicle at nhtsa.gov

The vehicle exhibits a severe, structural inability to retain its factory suspension and steering alignment specifications under normal driving conditions, creating a severe tire blowout and safety hazard. At approximately 8,400 miles (January 2025), the dealership documented that the alignment was heavily out of specification. At approximately 9,400 miles (February 2025), a certified third-party shop corrected the vehicle back to perfect factory specifications. Less than 9,700 miles of standard city driving later, at approximately 19,100 miles (May 2026), a dealer inspection revealed the vehicle's alignment geometry had completely shifted out of specification across three separate wheels (Right Front Toe, Right Rear Camber, Left Rear Toe). This rapid alignment failure dynamically scrubbed the front steering tires completely bald down to the internal metal structural cords/threads, creating an immediate, severe safety hazard on the road. The vehicle's inability to hold standard parameters points to a defective suspension tracking design or components incapable of supporting the vehicle load. The dealership refused to cover this mechanical failure under warranty, forcing an out-of-pocket tire replacement expense. A formal corporate escalation case has been opened with the manufacturer.

Source: NHTSA complaint ODI #11738679 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.

Source: NHTSA complaint ODI #11648402 · view all complaints for this vehicle at nhtsa.gov