As per recall notice received from Vinfast, I took my car to Service center for mandatory software upgrade on Jan 19 2026. It has been 46 days till now and I still don't have te car . Software upgrade has been having issues and all installed cameras were replaced but still software is not working as desired. There is no ETA on completion of the job and I have lost confidence in company's ability to correctly upgrade the software.without any glitches. I have also sent an email to Vinfast to buyback my lease since I dont want the vehicle anymore.

Source: NHTSA complaint ODI #11721891 · view all complaints for this vehicle at nhtsa.gov

For approximately two weeks, this vehicle exhibited intermittent, uncommanded steering wheel "tugs" and erratic Lane Keeping Assist behavior. During a U-turn on 1/25/2026, the vehicle struck a curb. While I cannot definitively isolate driver input from system input during the maneuver, the vehicle immediately entered a "fail-safe" state, triggering a cascade of specific error codes: Electronic Stability Control (ESC) Fault, Front AEB Unavailable, Highway Assist Inoperative, and Intelligent Speed Adaptation Inoperative. These errors are directly tied to the ADAS/ADCU systems currently under NHTSA Recall 25V559, which identifies a defect where the system provides "sudden steering inputs that are difficult for the driver to override" during turns. The dealership VinFast Lisle is acknowledging these recall-related errors are present but is refusing to cover the resulting physical damage, quoting a repair cost of over $2,100 + taxes. I am reporting this because the manufacturer should not be able to dismiss a collision that occurs while a vehicle is actively suffering from a known, federally-recalled steering defect. I request that the NHTSA investigate whether this hardware damage is a consequence of the software failure.

Source: NHTSA complaint ODI #11714940 · view all complaints for this vehicle at nhtsa.gov