Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An air bag that strikes the driver increases the risk of injury.
- Remedy
- Dealers will replace the center air bag, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact VinFast customer service at 1-833-503-0600.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
Inactive ignitors can prevent the air bags from deploying, increasing the risk of injury during a crash.
- Remedy
- VinFast will replace the air bags, free of charge. Owner notification letters were mailed June 21, 2024. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-291.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A blank MHU display will not show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
- Remedy
- VinFast will update the software, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-74.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
7
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11601116 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve rollaway. Of these, 1 mention a crash.
Read full complaint
When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.
Source: NHTSA complaint ODI #11618226 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults.
Read full complaint
I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.
Source: NHTSA complaint ODI #11655005 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
9
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.
Source: NHTSA complaint ODI #11609163 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
Read full complaint
As per the technical specifications, The VF8 car must adhere collision safety features. But actually when we drive the car on freeways, State highways, and internal roads, these safely features never worked for me. Kindly refer the attached technical feature documents so called supported features by the manufacturer.
Source: NHTSA complaint ODI #11589132 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
Front collision sensors and lane keeping sensor do not work in direct sunlight. For 2 hours in the morning and two hours at dusk. Sensors are behind rear view mirror and they do not work when sun is at eye level.
Source: NHTSA complaint ODI #11585394 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
On [XXX], [XXX] both my daughter and I were driving on [XXX] going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11621307 · view all complaints for this vehicle at nhtsa.gov