Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
129
Most reports here involve sudden stalling. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11205402 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve sudden stalling.
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WIRING HARNESS RUNNING THROUGH THE TRUNK AREA OF THE VEHICLE IS ROUTED IN SUCH A MANNER THAT OPENING AND CLOSING THE TRUNK CAUSES THE INSULATION TO CHAFE, RESULTING IN A SHORT CIRCUIT WHICH CAUSES THE TRUNK TO OPEN WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND THE TAIL/BRAKE LIGHTS TO CEASE FUNCTIONING PROPERLY.
Source: NHTSA complaint ODI #11110943 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking. Of these, 1 mention a crash.
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AFTER COMING TO A STOP, WHEN FOOT IS REMOVED FROM THE BRAKE, THE CAR DANGEROUSLY LURCHES FORWARD, SOMETIMES SEVERAL TIMES BEFORE NORMAL DRIVING CAN CONTINUE. THIS PROBLEM WAS DOCUMENTED BY VW AND THEY EXTENDED THE WARRANTY/FIX UP TO 10 YEARS/100,000 FOR SOME VEHICLES (APPEARS MANUFACTURED UP TO 2009?). THEY WOULD NOT COVER THIS VEHICLE UNDER THE SPECIAL EXTENDED WARRANTY.
Source: NHTSA complaint ODI #11006724 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
22
Most reports here involve loss of steering. Of these, 1 mention a crash.
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HORN HAS STOPPED WORKING. DEALER IS SAYING THAT THE REPAIR NEEDED IS REPLACEMENT OF THE CLOCK SPRING, WHICH HAS NOT BEEN REPLACED YET ON THIS CAR, AND WAS NOT PART OF THE PREVIOUS CLOCK SPRING RECALL (15V483000). CAR HAS HAD A MILD SCRAPING SOUND AROUND THE STEERING WHEEL SINCE I GOT IT AT 12,500 MILES, WHICH IS A KNOWN SYMPTOM OF CLOCK SPRING PROBLEMS. CURRENTLY CAR HAS 105000 MILES. THE TAKATA AIRBAG RECALL SERVICE WAS PERFORMED VERY RECENTLY, WITHIN THE LAST MONTH. THERE IS NO ERROR LIGHT ON CURRENTLY, AIRBAG OR OTHERWISE. BUT I CANNOT PASS STATE INSPECTION WITHOUT THE HORN WORKING. DUE TO THE ORIGINAL REASON FOR THE CLOCK SPRING RECALL ON THIS MODEL, I AM CONCERNED THAT THE AIRBAG MAY NOT BE WORKING PROPERLY, AND ADDITIONALLY, THAT THE CAR IS LESS SAFE FOR NOT HAVING A HORN. I WAS NOT NOTIFIED TO GET SERVICE FOR THE PREVIOUS RECALL, DESPITE HAVING A MODEL THAT WAS KNOWN TO HAVE PROBLEMS.
Source: NHTSA complaint ODI #11079877 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
72
Most reports here involve software faults. Of these, 3 mention a crash, 3 mention an injury.
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The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.
Source: NHTSA complaint ODI #11443766 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve premature wear.
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I JUST RECENTLY BOUGHT MY VERY 1ST. USED 2010 VOLKSWAGEN CC. AFTER I BOUGHT IT, I REALIZED THAT THE MASTER WINDOW SWITCH ON THE DRIVERS SIDE DOESN'T WORK. THE CAR IS SHOWING ONLY 45,000 MILES ON IT. SO I WOULD HAVE TO REACH OVER TO THE PASSENGER SIDE DOOR, TO GET THE WINDOW TO ROLL UP. ALSO, MY HEATER ISN'T WORKING. I HEAR THE FAN RUNNING AT DIFFERENT SPEEDS, BUT ONLY COOLAIR COMING OUT. ON TOP OF THAT, THE FABRIC ON THE HEADLINER IS COMING DOWN. I FOUND OUT THAT IN ORDER TO REPLACE THE HEADLINER, YOU HAVE TO GET THE FRONT WINDSHIELD REMOVED TO GET THE HEADLINER OUT. RIDICULOUS! CAR MANUFACTURERS HAVE BEEN AROUND FOR MANY YEARS. CAR HAVE GOT FASTER AND SAFER THROUGHOUT THE YEARS, BUT THE HEADLINERS STILL FALL DOWN. IT'S NOT ACCEPTABLE! USE BETTER ADHESIVE, BETTER MATERIAL. TAKE MORE PRIDE IN YOUR PRODUCT.
Source: NHTSA complaint ODI #11084292 · view all complaints for this vehicle at nhtsa.gov
Other systems
6
Most reports here involve fluid leaks. Of these, 1 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #10945317 · view all complaints for this vehicle at nhtsa.gov