Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
32
Most reports here involve transmission slipping.
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Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.
Source: NHTSA complaint ODI #11504490 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
3
Most reports here involve electrical shorts.
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DRIVING DOWN THE ROAD AND MULTIPLE EXTERIOR LIGHTS STARTED GOING OUT INCLUDING HEADLIGHTS, BRAKE LIGHTS, FOG LIGHTS. LIGHTS CONTINUED TO GO IN AND OUT. TOOK CAR TO VW DEALERSHIP. IT WAS FOUND THE FUSE AND FUSEBOX WERE MELTED. OTHER VW MODELS HAVE BEEN RECALLED. THE VW EOS IS NOT RECALLED DUE TO THE MELTING FUSE BOX. THE DEALERSHIP SAID THIS IS RARE TO HAPPEN. VW CUSTOMER SERVICE WILL NOT COVER ANY OF THE COSTS DUE TO THE FUSE AND FUSE BOX MELTING. THIS IS A SAFETY CONCERN.
Source: NHTSA complaint ODI #11164673 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve software faults.
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ABS CONTROL MODULE IS DISPLAYING FAULT CODE 01130; THIS IS A RECALL ON CERTAIN VW AND AUDI'S MANUFACTURED IN 2009 THRU 2014. CAR IS SKIDDING ON WET ROAD AS THIS AFFECTS TRACTION CONTROL, TOO. HAS VW CONSIDERED A BROADER RECALL OF THE ABS MODULE.
Source: NHTSA complaint ODI #11415635 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve premature wear.
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SEPT 20515 - SAFETY RECALL 69L2 - STEERING WHEEL CLOCK SPRING, REPLACED 2016 - WENT OUT AGAIN 9-20, 5 YEARS LATER. VW DENIED REPLACEMENT AS IT IS NOT CONSIDERED A SAFETY ISSUE AND THE AIRBAG LIGHT DOESN'T STAY ON. THE HORN, DOESN'T WORK, OR OTHER CONTROL ON STEERING COLUMN. STEERING WHEEL STARTED SQUEAKING IN AUG. 2020. IT STARED AS I WAS DRIVING, HAD TO USE HORN TO STOP SOMEONE FROM BACKING INTO ME AND IT DIDN'T WORK, THOUGHT I PERHAPS DIDN'T PRESS HORN HARD ENOUGH, NOT THE CASE, IT HAPPENED AGAIN. ALSO, CRUISE CONTROL, RADIO, ETC. ANYTHING CONTROLLED BY STEERING WHEEL DO NOT WORK. I NEED TO PAY FOR REPAIRS. ALSO THE "AMBIENT TEMP SENSOR" STOPPED WORKING, REPLACED I HAD TO PAY.
Source: NHTSA complaint ODI #11355619 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
23
Most reports here involve airbags not deploying.
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IN 2015, THERE WAS A RECALL FOR THE CLOCK SPRING. A REPAIR WAS MADE, NOT A REPLACEMENT WHEN THE VEHICLE HAD APPROXIMATELY 30,000 MILES ON IT. IN SEPT. 2018 AT APPROXIMATELY 56,000 MILES, THE AIRBAG LIGHT CAME ON AND ALL STEERING WHEEL CONTROLS WERE LOST INCLUDING THE HORN. VW IS REFUSING TO COVER THE REPAIR UNDER THE RECALL BECAUSE OF THE COVER THAT WAS INITIALLY INSTALLED IN 2015. IT IS OBVIOUS THAT THE COVER DID NOT FIX THE ISSUE AND THE CLOCK SPRINGS ARE FAULTY AND EXTREMELY DANGEROUS AS THEY AIRBAG AND HORN DO NOT WORK WHEN THEY FAIL. IF THEY HAD REPLACED THE CLOCK SPRING IN 2015, I WOULD UNDERSTAND A SECOND ONE NOT BEING COVERED. HOWEVER, THEY DID NOT REPLACE IT, THEY PLACED A COVER OVER IT. THEIR REFUSAL TO ADDRESS THE RECALL PROPERLY AND REPLACE THE PART IS UNACCEPTABLE. I HAVE THE CLOCK SPRING, I DEMANDED IT WHEN I WAS FORCED TO PAY FOR A REPLACEMENT THAT COST OVER $700.00.
Source: NHTSA complaint ODI #11140715 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
Source: NHTSA complaint ODI #10926773 · view all complaints for this vehicle at nhtsa.gov