Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
1
Most reports here involve transmission slipping.
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TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.
Source: NHTSA complaint ODI #11394825 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults. Of these, 1 mention an injury.
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What component or system failed or malfunctioned, and is it available for inspection upon request? Component: The MIB3 Infotainment Head Unit (specifically the internal eMMC memory chip) and the motorized rearview camera trunk emblem assembly.Inspection: Yes, the vehicle and all malfunctioning components are fully available for inspection upon request. How was your safety or the safety of others put at risk?Risk: The backup camera screen completely freezes or goes black when reversing, causing a total loss of rear visibility that violates Federal Motor Vehicle Safety Standard No. 111 and creates an immediate pedestrian strike hazard. Has the problem been reproduced or confirmed by a dealer or independent service center?Confirmation: Yes. The authorized Volkswagen dealership confirmed the system defect, performed the factory safety recall software update, and witnessed the failure continue immediately after the service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?Inspection: Yes, it was inspected and worked on by the authorized Volkswagen dealership service technicians. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?Symptoms: The infotainment screen repeatedly freezes or turns black, and the motorized rear camera cover physically sticks wide open. Timeline/Details: These issues began during routine operation. The dealership attempted a temporary fix by replacing the electrical fuse, but the short circuit caused the replacement fuses to blow twice in a row, confirming a permanent internal hardware failure that should be covered as a failed recall remedy under manufacturer warranty.
Source: NHTSA complaint ODI #11753561 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying.
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At around 38,000 miles (4 years into my lease), the airbag warning light came on in my 2021 Volkswagen GTI. Pasadena Volkswagen inspected the vehicle and confirmed the airbag control module had failed due to water intrusion from a clogged A/C drain tube, with a repair estimate of $1,974. Because the module is damaged, the airbag system is disabled and will not deploy in a crash, which puts my safety and the safety of passengers at risk. Volkswagen Customer Care (Case #07065500) reviewed the issue but declined assistance, stating my VIN is not part of Recall 21V-892, even though the defect matches the recall description exactly. The failed part remains in the vehicle and can be inspected upon request.
Source: NHTSA complaint ODI #11690962 · view all complaints for this vehicle at nhtsa.gov