Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
38
Most reports here involve sudden stalling. Of these, 1 mention a crash.
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The contact owns a 2010 Volkswagen GTI. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle started jerking and failed to properly accelerate while depressing the accelerator pedal. The vehicle was examined by an independent mechanic who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 67,000.
Source: NHTSA complaint ODI #11419311 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
4
Most reports here involve electrical shorts.
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THIS IS A LOW MILEAGE (31,000) VEHICLE. UNEXPECTED, COMPLETE FAILURE OF RADIO, CD, NAVIGATION SYSTEM, BLUETOOTH HANDS-FREE COMMUNICATION... EVERYTHING WENT DEAD. VW DEALER CHECK FUSES AND RADIO FUSE AND SAID THAT THEY WERE OK. RADIO AND ALL FUNCTIONS ASSOCIATED WITH RADIO DEAD AND NOT WORKING. WILL NOT TURN ON. WHY IS THIS A SAFETY ISSUE? BECAUSE OF THE HANDS-FREE, BLUETOOTH PHONE CAPABILITIES NO LONGER WORK. VERY DANGEROUS. PLUS NAVIGATION DOESN'T WORK.
Source: NHTSA complaint ODI #10779932 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking. Of these, 2 mention a crash, 1 mention an injury.
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under emergency braking at around 70mph all 4 wheels locked up and abs/traction lights illuminated on dash. Caused a minor accident and flat spot on all 4 tires. ABS did not work. This is a know recall for 2009 models of the same vehicle. I replicated the issue a second time at a slower speed on a secluded road with the same results. There are numerous complaints about the same situation on this and other model VW cars of this year all over the internet forums. The ABS module was diagnosed as defective by mechanic shop.
Source: NHTSA complaint ODI #11575395 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve loss of steering. Of these, 1 mention a crash.
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Steering lock mechanism has broke twice. Key cannot be removed from steering lock causing it to run and not able to turn off. Once car eventually can be turned off or dies you can no longer remove the key or start the car.
Source: NHTSA complaint ODI #11471143 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve airbags not deploying.
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The seatbelt is failing as it does not retract back into its holder and I am uncertain as to how safe and effective it is. Note that I have not done anything to cause this damage to it, it is through use and time. Volkswagen Group should approve fixes to it without additional cost to the customer.
Source: NHTSA complaint ODI #11577383 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve fluid leaks.
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I WAS DRIVING ON THE INTERSTATE AT ABOUT 60 MPH AND I HEARD A LOUD BANG, LIKE A GUN SHOT. I LOOKED AROUND, AND LOOKED UP, AND NOTICED MY SUNROOF HAD EXPLODED INTO A MILLION LITTLE PIECES, AND WAS SLOWLY BREAKING BACK INTO ONCOMING TRAFFIC, AND WAS FALLING ON ME. I WENT TO EXIT THE INTERSTATE, AND A LARGE CHUNK (ABOUT 9"X9") FELL ON ME AND SCRAPED MY ARM. I HAVE GLASS IN THE CAR, HAIR AND GROUND INTO MY SKIN A BIT - SOME OF IT IS VERY FINE AND SHARP, LIKE SPARKLY POWDER. THE DEALERSHIP SAYS IT WAS PROBABLY A ROCK THAT HIT IT, BUT I DON'T THINK A ROCK COULD HAVE A VELOCITY IN THE VERTICAL DIRECTION AT THAT SPEED TO HIT AND SMASH THE GLASS. I'M REQUESTING IT BE FIXED UNDER BUMPER-TO-BUMPER WARRANTY. *TR
Source: NHTSA complaint ODI #10534357 · view all complaints for this vehicle at nhtsa.gov