Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
6
Most reports here involve fluid leaks.
Read full complaint
While driving and after, we noticed gas fumes both inside and outside of vehicle. The gas tank was approximately half full. Became very concerned over the the possibility of a fire. Did research online and realized that this was and is a common problem with older models of the Passad (ours is a 2020 model that we bought new and had zero accidents) plus Jetta and Golf models. We took it to a VW Dealer (Ken Graff VW Gilbert, AZ ) nearest our home for fear of a fire hazard and safety. They repaired it stating that the gas tank had various creaks neasr the top of the tank which allowed fumes to be released. My cost to repair was approximately $1,100 which for a vehicle with some 62,000 miles and no accidents seems to be concerning. The service advisor stated not covered under warranty or not under a recall notice. Thjs is plainly wrong and is certainly a fire hazard. Thank you for looking into this important issue.
Source: NHTSA complaint ODI #11759077 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11760236 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
Source: NHTSA complaint ODI #11763407 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve sudden stalling.
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Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
Source: NHTSA complaint ODI #11705961 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11648696 · view all complaints for this vehicle at nhtsa.gov