Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10296.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
- Remedy
- Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
A reduction in brake support functions can increase the risk of a crash.
- Remedy
- Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve software faults.
Read full complaint
There is a software issue in this car which causes the following: 1) Rear backup camera completely turns off multiple times DURING backing up 2) A fault which presents as a "propulsion" failure, which causes the car to stop unexpectedly, start jerking, and then limits top speed to 20 mph. I've taken the car into the dealership for evaluation and was told "there's a software issue, we don't know what date that will be released" Overall, Volvo software is incredibly feeble with multiple errors and slow performance. However, this is my first experience with a software issue that caused the car to malfunction while driving.
Source: NHTSA complaint ODI #11546426 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11640010 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
After ota software update, the vehicles braking systems (abs, traction control) and driver assistance systems(lane assistance, adaptive cruise control, one pedal driving mode) no longer functioned normally. The vehicle displayed warning information that read “stop safely, brake failure”; on the instrument cluster. This put my family and others at risk by changing the cars behavior by no longer operating in a one pedal mode and disabling common safety features like abs, traction control as well as the more advanced collision avoidance systems. If I had attempted to operate the pilot assistance it could have easily turned into an incident. The car is now at the dealership, and it sounds like a recent ota “failed to sequence properly” which might have damaged the hardware, or possibly just the software needs to be reflashed, but the technician made it sound commonplace from the last update. The vehicle is not available for inspection it is being remedied at the dealership.
Source: NHTSA complaint ODI #11526704 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve fluid leaks.
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The vehicle started exhibiting steering and acceleration issues on the highway that mimicked high winds. Despite my efforts to keep it in its lane, the car would not respond to my slight adjustments for split seconds, causing a cat and mouse game of projecting it’s next move. The vehicle seemed to be accelerating in a way that made it feel as if is moving diagonally. The steering becomes stiff and unresponsive then releases, like two magnets separating, making only minor incremental changes. This caused the vehicle to swerve around the lane, merely veering into the lanes of a semi truck and several other vehicles. The lane keep assist did not respond or aid as it seemed caused by this very system. Once I reduced speeds to 20-30 MPH from 55-70 MPH, the steering began to make a metal-on-metal grinding noise which the steering turned. Having experienced this, I tested the forward collision very slowly- if it were not for my actions, the vehicle would have hit an object at 10 MPH.
Source: NHTSA complaint ODI #11557790 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve other issues. Of these, 1 mention an injury.
Source: NHTSA complaint ODI #11565224 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve fire.
Read full complaint
Under acceleration, there is a knocking/loud rattling sound from both front axles and constant velocity joints. I am a former master technician and this is clearly a serious issue with these axles as they cannot tolerate the huge torque output from the electric motor. This is also a mechanical safety issue as if this issue is not rectified by Volvo, the axles could disintegrate leading to loss of control.
Source: NHTSA complaint ODI #11582875 · view all complaints for this vehicle at nhtsa.gov