My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband realized that the car’s acceleration was no longer working. We went to turn on our hazard lights and those did not work either (as they are solely in the computer panel and not a separate mechanical button). Thankfully we were able to safely make our way to the side of the highway to wait for a tow truck. The car was towed to Galpin motors, and has been there ever since. As of today, we have been told the issue is with the VCU (hardware and software) and is on indefinite back order. Previously we had to have the entire TCAM module replaced twice on this same car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11765121 · view all complaints for this vehicle at nhtsa.gov

Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the dealer. Volvo seems to be aware of the issue, as this is a common failure point according to other Volvo EX90 owners. Warnings that occur is a red illuminated light near the charge port when it is unable to accept a AC charge due to failure.

Source: NHTSA complaint ODI #11762140 · view all complaints for this vehicle at nhtsa.gov

I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my insurance company and the car is going to be repaired. There were no warning lamps or messages prior to the failure.

Source: NHTSA complaint ODI #11756276 · view all complaints for this vehicle at nhtsa.gov

When leaving a downtown parking garage, I noted the following alert on the driver's screen: "Steering fault - Drive with caution. Book a service." The driver's screen also showed that there was a driver support system fault and that the lane keeping aid was not available. The center stack stated the following: "1 serious issue detected. Steering fault Drive with caution. Book a service." At the time that the fault came up, the car had been driven out of its parking spot (by turning left) approximately 50 feet. I had then stopped the car to talk to a friend. When I got back into the car, I noted the fault message on the driver's screen when I went to back the car up so that I could leave the parking garage. During my trip from downtown to the dealership, I did not note anything unusual other than the fact that the fault messages were displayed. The messages were displayed when I arrived at the dealership and stayed displayed until I exited the car. When I got back in the car to turn it on, the error messages had disappeared.

Source: NHTSA complaint ODI #11698396 · view all complaints for this vehicle at nhtsa.gov

I purchased a 2025 EX90 on XXX. Immediately upon purchase, nearly every time my [XXX] daughter was riding in the middle seat using the integrated booster, the car would alert me that someone was sitting in the other two seats on either side of her. There were also occasions when only one seat alarm would go off. I checked her positioning to confirm that there was nothing on those seats. I took it into the dealership the following Monday. They did a software update, which they stated would resolve the issue. I picked up the car on the evening of XXX. For the next couple of days, it appeared that the issue had been resolved; however, it returned within a couple of days. Additionally, there were two instances, after receiving the car back from being repaired the first time, in which my daughter was riding with me, and her seatbelt failed to engage during rapid deceleration. I was driving on a main arterial street near our home, traveling approximately 35-40 mph. I was using single-pedal mode (EV) and took my foot off the gas pedal to prevent a crash. The car stopped very quickly, and she was thrown forward, nearly missing hitting her head on the back of the passenger seat. Subsequently, while driving the same minor child in a dealership loaner XC90, we experienced a routine quick stop at a very slow speed, and she immediately noted that the XC90 seatbelt was properly tightened. This side-by-side comparison confirms that the EX90's occupant restraint system failed to deploy during a near-crash event. I returned the vehicle on XXX, and the card has been there since. On XXX, Volvo Corporate Engineering reviewed the data and confirmed a diagnosis of faulty radar sensors in the second row. Because the EX90's computer-controlled safety belts rely on these second-row sensors to work properly, this diagnosis from Volvo proves the safety systems in my daughter's row were actively broken during our near-miss collision event. The vehicle is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11747906 · view all complaints for this vehicle at nhtsa.gov

Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle. While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question. Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery. See attached.

Source: NHTSA complaint ODI #11714814 · view all complaints for this vehicle at nhtsa.gov