While driving the vehicle at a low rate of speed it presenter a Critical Error message which appeared across the drivers screen for approximately 5-10 seconds. The message then immediately disappeared and the vehicle shut down mid operation and came to an abrupt stop on its own. From there it was unable to be moved, switched into neutral/drive or park. Luckily this happened on a neighborhood street, but the warning didn’t allow any time to pull over to find a safe location. To reiterate, the vehicle then suddenly and abruptly came to a complete stop mid operation on its own. If this would have happened on the highway or a busy street, it could have been a life threatening event.

Source: NHTSA complaint ODI #11759318 · view all complaints for this vehicle at nhtsa.gov

I purchased a brand-new 2026 Volvo EX90 just 4days ago from a volvo dealership . Yesterday, the vehicle’s software proximity logic malfunctioned and auto-locked the doors while my baby was strapped inside. My physical key card and my phone with the digital key were both inside the cabin. To make matters worse, when I tried to use the Volvo remote app to unlock it with a different phone, the app failed completely because the car was not “connected”. Volvo roadside assistance could not unlock the vehicle either. Because of this total software failure, I had no choice but to have firefighters physically break into my brand-new car to rescue my child."

Source: NHTSA complaint ODI #11759785 · view all complaints for this vehicle at nhtsa.gov

Software updates causing mechanical issues. Most recent software update blew the compressor and pump causing the AC to go out. According to volvo service department this is a widespread issue with their software updates for the EX90, who knows what other mechanical issues it may be causing. Safety issue as its 115 degrees outside and car only blows hot air.

Source: NHTSA complaint ODI #11759072 · view all complaints for this vehicle at nhtsa.gov