Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
3
Most reports here involve unintended acceleration.
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Right when I turned the car on, a million different alarms went off saying different systems weren’t available. Then I started driving, and it accelerated normally, but when I took foot off accelerator: it didn’t slow down. This was really noticeable because I had one pedal drive on, which means taking foot off the gas acts as a very light brake. I could slow down with the brake, but then as soon as I took my foot off the gas, it would speed back up. Really weird feeling: it was like the cruise control had set itself and it was taking me back to that speed. But braking worked, so I could stop and control the car with just the regular brake. But then when I came to a full stop, it just locked up: parking brake on and wouldn’t come off. I just basically kept trying things to get it going again and it finally did. But then it happened again, where it would accelerate on its own and I had to control the car with just the brake. I had the car towed for repair the next day, and the tow truck driver said he noticed it accelerating on its own as he drove it up onto the truck. Volvo maintenance also confirmed the problem. They had the car forever and ultimately decided it was a problem with my “external audio module”.
Source: NHTSA complaint ODI #11756190 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve software faults.
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Randomly, the sound from the infotainment system stops working. This impacts the turn signal sound inside the car, the cross traffic alert sound, blind spot warning sounds, etc. This can be fixed by restarting the infotainment center, but this is not safe to do while driving. Being unable to hear the turn signal increases the chance of forgetting to turn it off, causing confusion for other drivers. This issue has not been confirmed by the dealer or manufacturer, although other infotainment issues have been acknowledged. The failure is random, with no indication before hand.
Source: NHTSA complaint ODI #11755741 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking. Of these, 1 mention a crash.
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Brake system failed. I was NOT in one pedal mode. I have up to date software. After break system failed I was unable to put vehicle in park. Parking break could not be applied. Could not turn car off or lock doors. I was driving on interstate when it occurred. I got multiple warnings on display. I was lucky to pull over and not crash.
Source: NHTSA complaint ODI #11727849 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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My Volvo XC40 front sunroof cracked wavy crack across front in internal glass. There was frozen ice on top of car which I left alone because of the glass roof underneath. When driving home today from work a huge chunk of ice lifted off top of car and the sunroof cracked internally across the front glass. I heard it crack. I am reporting this because apparently this is not an isolated issue. Many others I've discovered have had their panoramic sunroofs cracked and fail with no inciting incident on XC40Forum.com and apparently Volvo is not admitting to failure but telling owners there must have been something that hit the roof which hasn't been owners' experiences. If the sunroof is cracked and fails it can break off glass ultimately and cause others harm on the road.
Source: NHTSA complaint ODI #11707391 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve software faults.
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am writing to formally report a serious issue involving the sale of a Certified Pre-Owned Volvo by a franchised Volvo dealership in Pennsylvania that I believe violates consumer protection standards and certified vehicle regulations. On [XXX], I purchased a 2024 Volvo XC40 from Volvo Cars Fort Washington, represented and sold to me as a Certified Pre-Owned (CPO) vehicle. However, I have since discovered that this vehicle had an active safety recall as of May 1, 2025, prior to the sale. The recall was related to a malfunction in the safety camera system, which could potentially lead to severe accidents and endanger the driver and passengers. Despite this open recall, the vehicle was still certified and sold to me without any disclosure of the safety issue. I only learned about the recall after experiencing a problem with the camera system and independently seeking service. This violates the core standards of manufacturer-backed CPO programs, which clearly state that no certified vehicle may be sold with an unresolved safety recall. I believe this sale represents a misrepresentation of the vehicle’s condition, a failure of duty to disclose, and a potential violation of consumer protection laws in the state of Pennsylvania. I am requesting that this matter be investigated and that appropriate action be taken against the dealership for selling a vehicle as “certified” when it did not meet the required safety and certification standards. Details: •Dealer Name: Volvo Cars Fort Washington •Vehicle: 2024 Volvo XC40 •VIN: [XXX] •Purchase Date: [XXX] •Recall Issue Date: May 1, 2025 •Nature of Recall: Safety camera malfunction that could lead to accidents •Consumer: [XXX] •Address: [XXX] •Email: [XXX] •Phone: [XXX] I am happy to provide additional documentation, including sales contracts, service records, and communications with the dealer, upon request INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11677425 · view all complaints for this vehicle at nhtsa.gov