Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An overloaded vehicle can increase the risk of a crash.
- Remedy
- Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve sudden stalling.
Read full complaint
Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.
Source: NHTSA complaint ODI #11550028 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
Read full complaint
Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.
Source: NHTSA complaint ODI #11496244 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking.
Read full complaint
MY 2010 AUDI Q7 HAS A SERIOUS BRAKING ISSUE. WHEN THE ENGINE IS STARTED, IF YOU PUT THE VEHICLE INTO DRIVE, IT WILL ROLL FORWARD AND THE BRAKE WILL NOT STOP THE ROLLING. YOU MUST WAIT ROUGHLY 1 MINUTE FOR THE VEHICLE TO NOT ROLL. THE TIME IS SHORTER IN THE SUMMER, AND LONGER IN THE WINTER. THE BRAKES DO NOT WORK, AND IT IS AS IF THE COMPUTER HAS A GLITCH. I WILL DEPRESS THE BRAKE, AND THE VEHICLE WILL ROLL FORWARD ABOUT 10 FEET. THIS HAPPENS IN BOTH REVERSE AND FORWARD. MY CONCERN IS THAT ONE COULD START THE CAR, IMMEDIATELY PUT IT INTO GEAR, AND HIT A PENDESTRIAN, CHILD, OR OTHER PROPERTY AND NOT BE ABLE TO STOP THE CAR UNLESS THEY INTUITIVELY KNOW TO PUT THE CAR IN NEUTRAL OR PARK, WHICH MOST DRIVERS WILL NOT DO. I AM WILLING TO SHOW THIS TO AN NHTSA REPRESENTATIVE. I BELIEVE THIS NEEDS TO BE INVESTIGATED AND AUDI NEEDS TO RECALL THESE CARS FOR A PROPER FIX. I CALLED AUDI'S NORTH AMERICAN HOTLINE TO REPORT THIS, AND THE RECEPTIONIST DID NOT PUT ME IN TOUCH WITH A MANAGER OR A SAFETY REPRESENTATIVE. SHE SAID THE CAR NEEDS TO GO TO THE SHOP AND BE REPAIRED. MY AUTO MECHANICS SAY THEY CAN'T REPAIR THIS, AND IT IS A MANUFACTURER PROBLEM. AUDI NORTH AMERICA STAFF SHOULD HAVE TAKEN MY INFORMATION, PASSED IT TO A MANAGER, AND CONTACTED ME, BUT THEY REFUSED TO, SAYING IT WAS A MECHANICAL ISSUE WITH MY VEHICLE. I HAVE NO OTHER OPTIONS BUT TO CONTACT NHTSA. I HAVE OWNED THIS CAR SINCE 2014, I FIRST NOTICED THE PROBLEM THEN, AND ADAPTED TO THIS PROBLEM. I SHOULD HAVE TOLD YOU MUCH SOONER THAN NOW. I APOLOGIZE. I KNOW HOW TO DEAL WITH THIS PROBLEM, BUT IF IT IS IN ANY OTHER AUDIS, THERE MAY BE PEDESTRIAN INJURIES OR DEATHS.
Source: NHTSA complaint ODI #11339441 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve premature wear.
Read full complaint
Yokohama Parada Spec-x tire, R275/45/R20 tread separation from belt. Second tire to do so since the start of 2024. Had to buy another brand name and tire after second tire separated from belts on 07/03/2024, causing me to spend $983.59 on new tires. There definitely something wrong with this line of Yokohama tires.
Source: NHTSA complaint ODI #11620810 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve other issues.
Read full complaint
DRIVING AT NIGHT ON THE HIGHWAY IN RAIN WITH WIPERS ON, THE PASSENGER SIDE WIPER ARM SNAPPED IN HALF CREATING A DANGEROUS SITUATION. REMAINING CALM, DROVE TO MY DESTINATION WHERE I SAW THE WIPER ARM SNAPPED OFF.
Source: NHTSA complaint ODI #11289828 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11621305 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 29 complaints on file, more than the 2011 (23). Of the 14 model years of the Audi Q7 we cover, the 2017 has the most (319). Older model years have had longer to collect complaints.