Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An overheated heating element can increase the risk of a fire.
- Remedy
- Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
12
Most reports here involve premature wear.
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the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes the light would come on, and then it would go off. At this point it is off. All of this started in the fall of 2025.
Source: NHTSA complaint ODI #11737769 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
10
Most reports here involve sudden stalling.
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I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: - Initial diagnosis identified a fire-damaged electrical harness, estimated at $1,400 for replacement. - After repair attempts, the vehicle began smoking, and the diagnosis expanded to include additional compromised electrical lines. The revised quote skyrocketed to $4,700 (later reduced to $3,100). - After nearly two months in service, I was informed that the AC compressor is now deemed "bad" due to debris from the harness, an issue not mentioned in previous inspections. Safety Concerns: 1. Inconsistent Diagnosis: There was no mention of compressor damage during initial assessments. This late-stage discovery indicates negligence or potential additional damage during servicing. 2. Risky AC Activation: A technician attempted to clean the compromised AC compressor and activated the system, a procedure that is dangerous given the debris. This could lead to refrigerant leaks and electrical shorts. 3. Conflicting Statements: Audi Central Houston claims the compressor was previously damaged but also attempted to restore it. Such contradictions raise serious concerns about service integrity. 4. Certified Pre-Owned Credibility: The emergence of these costly issues questions the reliability guarantees of vehicles sold under Audi's Certified Pre-Owned program. Given that the vehicle began smoking shortly after being parked and had not undergone prior electrical work, I underscore the severe safety risks posed by potential electrical fires and undisclosed damage. These issues could endanger lives and property if not properly addressed. I strongly urge Audi USA and the NHTSA to investigate this matter for potential technical service bulletins or recalls, especially fo INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11678646 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
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The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck, and head. Medical attention was provided. The contact received continued treatment for whiplash, migraine headaches, and chiropractic treatments. A Police report was filed, but the information was unavailable. The failure mileage was approximately 73,000.
Source: NHTSA complaint ODI #11764109 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues. Of these, 1 mention an injury.
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Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in Bellingham, WA. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.
Source: NHTSA complaint ODI #11622755 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve premature wear.
Read full complaint
Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number (4M8857001S33A) being identical across the Q7 and Q8. This appears to be a widespread issue affecting multiple Audi models sharing this dashboard component
Source: NHTSA complaint ODI #11752459 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 27 complaints on file, fewer than the 2019 (62) and fewer than the 2021 (73). Of the 14 model years of the Audi Q7 we cover, the 2017 has the most (319). Older model years have had longer to collect complaints.