At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger frontal air bag inflator or air bag module, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the four VANOS bolts, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2023. Owner notification letters were mailed June 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
If the circuit board were to overheat, it can increase the risk of a fire.
- Remedy
- BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
- Remedy
- BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
- Remedy
- BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
IMPROPER TIRE INFLATION CAN RESULT IN PREMATURE TIRE FAILURE OR REDUCED VEHICLE HANDLING PERFORMANCE, EITHER OF WHICH CAN INCREASE THE RISK OF A CRASH.
- Remedy
- BMW WILL NOTIFY OWNERS AND PROVIDE CORRECT LABELS FREE OF CHARGE. THE OWNER WILL HAVE THE OPTION TO AFFIX THE LABEL THEMSELVES OR THEY MAY TAKE THEIR VEHICLE TO A BMW DEALER WHO WILL AFFIX THE LABEL FOR THEM AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT BMW AT 1-800-525-7417.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
145
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
There's currently an open recall for a number of BMW engines involving aluminum bolts in the vanos assembly that shear, strip, and break off completely. The open recall is somehow excluding some vehicles with the same exact problem like my 2011 BMW X5 xdrive35i N55 E70 with the inline 6. Currently my vanos bolts are already sheared off and sitting in my oil pan. My vehicle started misfiring and acting strange while I was traveling at 75mph, luckily I made it into a gas station and had to have it towed from there because it wouldn't start again and hasn't since. BMW knows about these hazardous bolts and chose to not repair some of them directly endangering drivers and their families. My local BMW dealership won't even confirm that the bolts in my oil pan are the vanos bolts even after I showed them photographic evidence which I still have. I've spoken with BMW North America and they said I need to get it confirmed by my local dealership, so where dies that leave me? Here...over $8,000 in damage/loss from an obvious manufacturer error that THEY ARE AWARE OF!
Source: NHTSA complaint ODI #11736796 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
19
Most reports here involve electrical shorts.
Read full complaint
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke would have caught fire if i didn't turn off car and disconnect electrical signal to the cas handle
Source: NHTSA complaint ODI #11675041 · view all complaints for this vehicle at nhtsa.gov
Brakes
6
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
DRIVING THE X5 ON DASH DISPLAY APPEARED THE WARNING FOR PARKING BRAKES MALFUNCTION. 9THE VEHICLE WAS IN MOTION ON CITY STREET). FROM THAT TIME THE PARKING BRAKE IS NOT WORKING ANYMORE, THE DASH MESSAGE STAYS ON AND I HAVE THE ERROR ON DISPLAY. THIS IS A MANUFACTURING PROBLEM FOR THE ELECTRIC PARKING BRAKES, MANY PEOPLE EXPERIENCED THE SAME PROBLEM. THIS IS SAFETY PROBLEM FOR NOR=T BE ABLE TO SAFE PARK/STOP THE CAR ON SLOPED ROADS/PARKINGS.
Source: NHTSA complaint ODI #11382835 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
14
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2011 BMW X5. The contact stated while driving 60 MPH, the steering wheel became stiff. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was unknown.
Source: NHTSA complaint ODI #11537873 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
59
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11372275 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
Source: NHTSA complaint ODI #11532805 · view all complaints for this vehicle at nhtsa.gov
Other systems
17
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11482331 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 263 complaints on file, more than the 2010 (124) and fewer than the 2012 (271). Of the 17 model years of the BMW X5 we cover, the 2012 has the most (271). Older model years have had longer to collect complaints.