Our 2025 BMW X5 50e was involved in an accident while slowly pulling into a parking spot at Bryce Canyon National Park in Utah. While turning right into the striped parking spot, the car suddenly accelerated, swiping the car parked to the right and continued on to break through a rung of the log fence barrier before manual hard braking stopped it from plunging into the canyon below. There was no audible alarm heard and apparently no emergency braking engaged to prevent impact with the other car or log fence. No airbags deployed. Emergency braking was enabled. Drive mode was Hybrid. With the grill damaged and a front sensor hanging below the damaged bumper. We are still awaiting the Park Ranger report.

Source: NHTSA complaint ODI #11753465 · view all complaints for this vehicle at nhtsa.gov

While the daytime running lights are on (this vehicle has front and rear daytime running lights, so when the DRL’s are on, the taillights are illuminated as well as the front daytime running lights). When the DRL’s are on, and you use a turn signal, the rear turn signals are almost invisible to the naked eye during the day time. Reason being, the DRL’s are on, so the rear tail lights are slightly illuminated. This vehicle also has a pulsating (fade on/off) turn signals in the front and rear. It’s not a sharp on/off like a typical LED. So when using the turn signal, the rear turn signals (which also act as the taillight and brake light) are very very dim and hard to see as compared to when the DRL’s are off. The photo I will provide shows the left turn signal at its brightest point, the one on top with the daytime running lights off, are very bright and visible, whereas the bottom photo (which shows the rear daytime running taillights on) also shows the left turn signal at its brightest point, and is almost indistinguishable as to whether the turn signal is flashing. Again, both have the left turn signal on at its brightest point. This is very unsafe, and applies to all 2024-2026 BMW X5’s. J would like this rectified.

Source: NHTSA complaint ODI #11759784 · view all complaints for this vehicle at nhtsa.gov

I was driving my 2025 BMW X5 sDrive40i at approximately 60 mph when the vehicle in front of me stopped abruptly. I immediately applied the brake pedal firmly in an attempt to make an emergency stop. Despite applying heavy and continuous pressure to the brake pedal, the braking force felt unusually weak. The vehicle slowed gradually but continued rolling forward much farther than I expected and did not stop before I made low-speed contact with the rear of the vehicle in front of me. The vehicle did not skid, I did not feel the tires sliding, and I did not observe skid marks. My concern is that the vehicle did not provide the amount of braking force I expected despite firm emergency braking. Because BMW X5 vehicles have been subject to recalls involving the Integrated Brake system, ABS, DSC, and potentially increased stopping distance, I am reporting this incident as a possible safety-related braking defect.

Source: NHTSA complaint ODI #11760195 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2025 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, for an unknown reason, she lost control of the vehicle and hit a telephone pole, where the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact's wife was taken to the hospital by ambulance. The contact's wife did not suffer injuries. The vehicle was towed to a towing yard. The insurance company was notified. The manufacturer was made aware of the failure. The manufacturer advised the contact that a field inspector would be sent to inspect the vehicle. The field inspector inspected the vehicle. However, no information was provided regarding why the air bags did not deploy. The failure mileage was approximately 8,000.

Source: NHTSA complaint ODI #11724623 · view all complaints for this vehicle at nhtsa.gov

Incident Description: While driving with my two [XXX] children and husband under normal conditions, the panoramic sunroof glass on my 2025 BMW X5 xDrive50e suddenly and unexpectedly shattered without warning. At the time of the incident: There were no weather events (no hail, debris, or extreme conditions) I did not observe any object striking the vehicle There was no prior damage to the sunroof The glass failure was abrupt and loud, sounding like an explosion, consistent with a sudden break rather than gradual damage. There were no warnings or symptoms or sounds of impact prior to the explosion. I immediately documented the damage with photographs taken at the scene, prior to any inspection or handling. Safety Concern: This incident raises serious safety concerns: The sudden shattering of the sunroof could startle or distract the driver, increasing the risk of an accident Broken glass could fall into the vehicle cabin, posing a risk of injury to occupants The unexpected nature of the failure creates a hazard at highway speeds This type of failure appears consistent with reports of spontaneous tempered glass breakage, sometimes referred to as “exploding sunroofs.” Manufacturer Response: The vehicle was inspected by the dealership, BMW of San Rafael, and escalated to BMW of North America. BMW determined that the damage was caused by “impact” and denied warranty coverage. However: No clear point of impact (such as a chip, crater, or penetration point) has been identified No foreign object residue or evidence of impact has been provided The determination appears to rely on a visual interpretation of crack patterns, rather than confirmed physical evidence Based on my observations, the fracture pattern appears irregular and distributed, including along the edges, which may be consistent with stress-related or spontaneous failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11731967 · view all complaints for this vehicle at nhtsa.gov