Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
- Remedy
- GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
- Remedy
- GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Body & glass recall
IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
- Remedy
- GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
65
Most reports here involve rollaway. Of these, 2 mention a crash, 2 mention an injury.
Read full complaint
I drove to work just fine on May 19th, 2020, when I got off work around 3pm. I started the car and as I was about to pull out on Brightleaf BLVD in smithfield, NC my car just stopped. I contacted OnStar and they pulled many codes P02AD,P0300 x2, P0305 x 2 at 126,362 miles with 73% oil life remaining. I contacted by Mechanic and was able to have it towed to his show for him to inspect it and the engine was totally seized. While I did research before purchasing this car the year before (I only average about 6k miles a year) I missed that this year and several others have a known issue that the engines can grenade themselves. I called my insurance company as I had full coverage and gap coverage they denied my claim and I was stuck with 1 $10k paperweight and no vehicle to get to and from work. GM does not care about their customers and should issue a recall on this engine for this issue. While I did not have this car long I did my routine maintenance for what little I drove it and it left me high and dry with nothing to show for it.
Source: NHTSA complaint ODI #11760962 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
24
Most reports here involve sudden stalling.
Read full complaint
Ignition not acting like it’s in the right spot like not starting when turning key it moves like it’s loose and turned off while driving. Thankfully was driving very slow and coasted to the side of road when it died at first acted like it was going to start again but it did just drive back home. Just bought suv from mother in law and already replaced alternator last week
Source: NHTSA complaint ODI #11616954 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve rollaway. Of these, 1 mention a crash.
Read full complaint
Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go
Source: NHTSA complaint ODI #11555244 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
45
Most reports here involve loss of steering. Of these, 1 mention a crash.
Read full complaint
While driving, the Kenda Klever tire experienced a sudden and complete tread separation. The tread detached in one solid ring from the rest of the tire. The failure happened without warning. The driver was able to maintain control of the vehicle and safely pull over. There were no injuries. Klever ST 255/60R19
Source: NHTSA complaint ODI #11732241 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
36
Most reports here involve software faults. Of these, 9 mention a crash, 4 mention an injury.
Read full complaint
The contact owns a 2011 Buick Enclave. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to an unknown recall. The mechanic contacted an unknown dealer and was informed that they could not assist because vehicle had previously been repaired under TSB Number: 15536. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Source: NHTSA complaint ODI #11555098 · view all complaints for this vehicle at nhtsa.gov
Structure & body
19
Most reports here involve software faults. Of these, 1 mention a crash, 9 mention an injury.
Source: NHTSA complaint ODI #11486799 · view all complaints for this vehicle at nhtsa.gov
Other systems
13
Most reports here involve premature wear. Of these, 3 mention an injury.
Read full complaint
The power lift trunk closes unexpectedly. It has been doing it a few times and it is very dangerous as it does not stop when something stops it. It closed on my head and pushed me inside the vehicle - it injured my head with the impact drawing blood. It is scary how dangerous this is!!
Source: NHTSA complaint ODI #11427443 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 212 complaints on file, fewer than the 2010 (275) and more than the 2012 (132). Of the 15 model years of the Buick Enclave we cover, the 2014 has the most (292). Older model years have had longer to collect complaints.