Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
- Remedy
- Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
An engine stall increases the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
39
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11764166 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
20
Most reports here involve software faults.
Source: NHTSA complaint ODI #11744599 · view all complaints for this vehicle at nhtsa.gov
Brakes
8
Most reports here involve loss of braking.
Read full complaint
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
Source: NHTSA complaint ODI #11748322 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
11
Most reports here involve loss of steering. Of these, 1 mention an injury.
Read full complaint
The vehicle intermittently triggers steering control, brake assist, and parking brake warnings during both highway and city driving, particularly when coming to a complete stop. These alerts are associated with a slight jerk in the steering wheel upon acceleration and a transient locking sensation across the steering, accelerator, and brake systems before functionality is restored; additionally, the check engine light is now illuminated.
Source: NHTSA complaint ODI #11764564 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
6
Most reports here involve airbags not deploying. Of these, 5 mention a crash, 4 mention an injury.
Read full complaint
It appears that both driver's and passenger's inertia locking mechanism are defective. They do not lock keeping driver and passenger from going forward into dashboard. I had to make sudden stop the other day, and wife (passenger) went flying into the dashboard and hit her head. After assuming the seat belts auto locked when in use, we were surprised. Since then we pull the seat belts all the way out and release them and have to repeat this step 8-10 times before it catches, and then a slight move forward unlocks the restraint. SOmething isn't right about this, and I'll bet numerous cars are the same way, you only know once you have to stop quickly. I reported to the dealer, but the want $200 approximately just to look at it, and maybe $400-$800 each to fix something that should be covered by GM.
Source: NHTSA complaint ODI #11735095 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve fluid leaks.
Read full complaint
While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also heard a clicking sound during the repeated opening and closing. After this occurred, the power sunshade also stopped operating correctly. It would open fully, but when closing, it would stop approximately halfway and leave the front portion of the moonroof uncovered. It would not close completely. There were no warning lights or other dashboard indications during the incident. The only way I was eventually able to get both the moonroof glass and the sunshade to close completely was to leave the vehicle turned off for approximately two hours and then perform the moonroof reset/initialization procedure. After the reset, both the glass and sunshade returned to normal operation. The most concerning part of the incident was that the moonroof glass opened by itself while the vehicle was being driven, without anyone touching the controls.
Source: NHTSA complaint ODI #11758041 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve fluid leaks.
Read full complaint
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at speeds between 30 and 50 MPH, the front end of the vehicle started wobbling and vibrating severely. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the front half shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of a TSB related to the failure, but no assistance was offered. The failure mileage was 80,000.
Source: NHTSA complaint ODI #11693524 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 94 complaints on file, fewer than the 2020 (306) and fewer than the 2022 (166). Of the 17 model years of the Chevrolet Equinox we cover, the 2010 has the most (784). Older model years have had longer to collect complaints.