Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
- Remedy
- Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
An engine stall increases the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
- Remedy
- Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Tires recall
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
122
Most reports here involve sudden stalling. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving approximately 40 MPH and making a sharp right turn, the vehicle lost automotive power and stalled in the middle of the road. The vehicle failed to restart, and a tow truck was called to the scene. The vehicle was later towed to the local dealer, and the vehicle was diagnosed and determined that the fuel pump pressure control module and coolant hoses had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 12,300.
Source: NHTSA complaint ODI #11763285 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
13
Most reports here involve software faults.
Read full complaint
Known issue of arabic language reset on engine start with this make/model infotainment system. (TSB 23-NA-118 / 23-NA-042). Causes language and user errors upon startup and causes the rear backup camera to not engage properly every time, creating a safety issue when reversing. With the user’s language not saving, it creates a safety issue because the warnings are in a language that the user cannot understand on startup.
Source: NHTSA complaint ODI #11747393 · view all complaints for this vehicle at nhtsa.gov
Brakes
7
Most reports here involve loss of braking. Of these, 2 mention a crash.
Read full complaint
The contact owns a 2022 Chevrolet Equinox. The contact stated that while starting the vehicle, the check engine warning light illuminated unexpectedly. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake booster had failed. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Source: NHTSA complaint ODI #11734917 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
10
Most reports here involve loss of steering. Of these, 6 mention a crash, 4 mention an injury.
Read full complaint
I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way back the suv started making the sounds more profound or louder (metal grinding on metal) and immediately after the whole front of the SUV hit the floor making me lose control on the highway 408 and hit the wall while spinning out of control until it stopped in the middle of the highway. I was escorted to a near gas station by one of the cops that came out of the traffic that was on hold. They moved the car to the side and escorted us. From there, my ex's mom checked carfax for the VIN number, which came out to having 4 previous accidents of the same front area. I reported it to the enterprise agent that called me asking about the car being towed, and I explicitly told them I'm not ok and you guys failed to put me in a safe vehicle. From there they charged my insurance for all the damages and never assumed responsibility!
Source: NHTSA complaint ODI #11649626 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 2 mention an injury.
Read full complaint
Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had previously occurred to this vehicle. No other indications or warning lights occurred or displayed prior to the accident. Vehicle is currently in possession of tow company or auto repair shop.
Source: NHTSA complaint ODI #11638918 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues.
Source: NHTSA complaint ODI #11723599 · view all complaints for this vehicle at nhtsa.gov
Other systems
6
Most reports here involve software faults.
Read full complaint
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and accelerating, there was an abnormally loud rattling sound coming from the muffler. The vehicle was taken to the local mechanic, and it was determined that the baffles inside the muffler were loose, and the muffler needed to be replaced. The vehicle was not yet repaired. The dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.
Source: NHTSA complaint ODI #11750248 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 166 complaints on file, more than the 2021 (94) and more than the 2023 (95). Of the 17 model years of the Chevrolet Equinox we cover, the 2010 has the most (784). Older model years have had longer to collect complaints.