Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
- Remedy
- GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
- Remedy
- GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
12
Most reports here involve sudden stalling.
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CP4 high pressure fuel pump failed causing Loss of Motive Power (LOMP) in Oct of 2018. Truck became hard to steer and brake but I was traveling at a lower speed. Had it of been 1 hour later I would have been at freeway speeds pulling a 13000lbs trailer. I had the truck towed to a local dealer where they diagnosed the truck as having a failed CP4 high pressure fuel pump made by Bosch. They informed me that the entire fuel system would have to be replaced do to the large amount of metal contaminants that this catastrophic failure produces and spreads though out the entire system. The total cost for the repairs were not covered under any type of warranty or recall and had to be paid entirely out of pocket. Not only was this a huge inconvenience as I was trying to leave town for a vacation it was very very expensive. I still can not understand why there has never been a recall on this issue. I think it can be related to a safety issue as a LOMP. I believe GM knew that the CP4 pump was and could be a faulty product but continued to use it.
Source: NHTSA complaint ODI #11564389 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve electrical shorts.
Read full complaint
TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU
Source: NHTSA complaint ODI #11155416 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve loss of braking.
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IBC ( INTEGRATED BRAKE CONTROLLER ) FACTORY INSTALLED IS NOT COMPATIBLE WITH TRAILER BRAKING SYSTEMS USING A EOH ( ELECTRIC OVER HYDRAULIC SYSTEMS) HOWEVER ACCORDING TO REPORTS ON VARIOUS WEB SITES AND GOING TO A GM DEALER THEIR RECOMMENDATION IS FOR OWNERS TO HAVE INSTALLED AT OUR ( OWNERS ) AFTERMARKET BRAKE CONTROLLERS WITH NO COMPENSATION , PEOPLE THAT HAVE BOUGHT THESE TRUCKS WERE NOT TOLD BY THE DEALERS WHO WERE/ ARE AWARE OF THE INCOMPATIBILITY ISSUE AND HAS CAUSED FINANCIAL BURDEN TO THE OWNERS , HOWEVER THE NEW 2016 HAVE HAD THE PROBLEM CORRECTED AND HAVE OFFERED NO SOLUTIONS TO PREVIOUS YEAR OWNERS OTHER THAN THE AFTERMARKET CONTROLLER EXPENSE . THIS ISSUE ALMOST CAUSED ME TO HAVE A CATASTROPHIC COLLISION IF I HAD NOT HAD THE THOUGHT AND AWARENESS TO DRIVE OFF THE ROAD INTO A DITCH WHICH INCURRED UPON ME A $850 TOWING BILL TO GET BACK ONTO THE HIGHWAY. I BOUGHT THE TRUCK IN JULY OF 2015 USED FROM A DEALER IN TALLAHASSEE ,FLORIDA AND HAD NOT USED THE TRUCK FOR TOWING A TRAILED UNTIL THE DATE OF THE INCIDENT!
Source: NHTSA complaint ODI #10860512 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of braking.
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Complete collapse of tire (BLOWOUT) on highway that caused damage too wheel well of vehicle and outside body panel damages of vehicle including driver side mirror due to tire explosion of rubber coming apart on tire. The tire is the original tire that came with the vehicle green dot is still on tire with tread that covers Lincoln face during a penny test, the tires are maintained at my local Discount tire dealer here, I need the damages repaired caused by Michelin product .
Source: NHTSA complaint ODI #11474339 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
9
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
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Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: NHTSA complaint ODI #11427687 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
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DASHBOARD IS CRACKED ON BOTH SIDES NEAR THE AIRBAG SYSTEM. SAFETY CONCERN SHOULD THE AIRBAG DEPLOY CAUSING SHARDS OF DEFECTIVE DASH TO ACT AS PROJECTILES INJURING THE OCCUPANTS OF THE VEHICLE. THIS IS A COMMON PROBLEM WITH GM VEHICLES FROM 2007 TO 2013. VEHICLE WAS PARKED WHEN CRACK WAS FIRST OBSERVED.
Source: NHTSA complaint ODI #11170914 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
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RECEIVED LETTER FROM GM JULY 2016 ABOUT RECALL. CALLED DEALERSHIP THAT SOLD ME THE VEHICLE. THEY SAID, GM HAS NOT COME UP WITH A REPAIR YET. THE DEALERSHIP WOULD CALL TO SET UP REPAIR APPOINTMENT ONCE THEY KNOW OF REPAIR AND PARTS ON HAND. CALLED DEALERSHIP 10/26/2017 STILL NO CLUE ABOUT REPAIR PROCEDURE OR PARTS. THEY WILL CALL ONCE REPAIR IS KNOWN. WHY ISN'T THIS SAFETY ISSUE FIXED YET?
Source: NHTSA complaint ODI #11040083 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 29 complaints on file, more than the 2012 (23). Of the 15 model years of the Chevrolet Silverado 3500 we cover, the 2015 has the most (52). Older model years have had longer to collect complaints.