Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
21
Most reports here involve fluid leaks. Of these, 1 mention a crash, 2 mention an injury.
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The contact owns a 2011 Chevrolet Suburban. The contact stated that on several occasions while driving with the cruise control feature activated, there was a clanking noise coming from under the vehicle, and the contact smelled a fuel odor. The vehicle was steered to the side of the road and inspected. The contact stated that the fuel tank was swollen. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic who could not provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 191,000.
Source: NHTSA complaint ODI #11604440 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
23
Most reports here involve sudden stalling.
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I am experiencing the symptoms listed for the ignition coil recall listed 20011 suburban, but the recall is not on my vin. I've been experiencing the symptoms for quite some time now yrs even, but didn't know about the ignition recall. I've been replacing and fixing the parts and damage to the vehicle. Fortunately no accidents or injuries to report. I am currently experiencing my door locks cycling , brief losses of power while vehicle is in drive, on highway, My electrical components periodically work seat warmer, sensors oil, air, coil packs, cooling fans (the relays keeps burning out), Ac motor, water pump, cruise control, the main fuse, and 4 x4 engaging on its own.
Source: NHTSA complaint ODI #11737613 · view all complaints for this vehicle at nhtsa.gov
Brakes
5
Most reports here involve loss of braking.
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ON MY VEHICLE BRAKE OIL WAS LEAKING MY MECHANIC FIND THAT MASTER CYLINDER LEAK. AFTER CHANGING THE MASTER CYLINDER WHEN I START DRIVING MY BRAKES GOT LOCKED. I PARK THE CAR WHEN IT'S COOL DOWN BRAKE RELEASED BUT SAME THING HAPPENED WHEN I START DRIVING . SO MY MECHANIC CHANGED THE BRAKE BOOSTER BUT NOW STRANGE THING HAPPENING THAT BRAKE PEDAL GOES ALL THE WAY DOWN TO FLOOR AND IT'S BARELY BRAKES. JUST LEFT THE SUV ON A CHEVORELLET DEALER SHIP SEE WHAT THEY WILL SAY. BUT THIS IS DEFINITELYA SAFETY ISSUE BECAUSE THERE IS NO WAY BRAKE SHOULD GO ALL THE WAY TO FLOOR AND BARELY BRAKE.
Source: NHTSA complaint ODI #11233577 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve other issues.
Source: NHTSA complaint ODI #11306404 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
108
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 3 mention an injury.
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This is not connected with a specific crash in this vehicle. It is a defect with all vehicles with this seat. There is known common defect with the stitching on the side of the front seats covering the airbag. The stitching is designed to come apart if an airbag is deployed. The defective stitching deteriorates and falls apart. This exposes the airbag system in the seat. This occurs on all GM vehicles with the same leather seats. Models include Suburbans, Yukons, and pickup trucks. In this Suburban the stiching started to come apart about 6 years ago with a few loose threads. The entire side of the seat has now come apart. The rest of the seat is in relatively good repair without any holes, rips or torn stitching. GM claims this is cosmetic and not covered. The safety issues caused by this includes the potential deterioration of the airbag system interfering with deployment in a crash. Another safety issue is the potential for foreign objects to get lodged in this space and injuring someone if the airbag goes off. The third safety issue is the potential of a person, or child, to access the airbag and cause it to go off without warning.
Source: NHTSA complaint ODI #11645734 · view all complaints for this vehicle at nhtsa.gov
Structure & body
24
Most reports here involve premature wear. Of these, 1 mention a crash, 2 mention an injury.
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The dash has broken apart on the top in front of the driver. It constantly vibrates and makes a loud distracting noise. There is no way to stop this noise and it causes the driver to constantly hold the broken part down with their hand taking their attention off the road. Our Chevrolet dealer inspected it and said they've had lots of similar complaints. He also said it would cost us $2,000 to fix the problem.
Source: NHTSA complaint ODI #11431835 · view all complaints for this vehicle at nhtsa.gov
Other systems
44
Most reports here involve premature wear. Of these, 4 mention an injury.
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Odometer Fraud. The contact purchased a 2011 Chevrolet Suburban. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 133,000. The contact stated that at the time of registration, it was discovered that the mileage was 233,793.
Source: NHTSA complaint ODI #11715292 · view all complaints for this vehicle at nhtsa.gov