Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
18
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11760766 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults.
Read full complaint
The complete infoentertainment system went out within one week of purchase and has been in the dealership possession since. The dealer’s service department tried to perform updates on the system after the radio went out and it caused the whole dash to go completely black and they haven’t been able to get it to turn back on. The vehicle has been in the shop for 8 weeks now and no estimate when I’ll receive the vehicle back. Since the dash is black you can not see the speedometer, gas gauges, etc and it is not safe to drive without it having fully working electronic components. The dealer is next going to try and replace the radio but that part is back order indefinitely.
Source: NHTSA complaint ODI #11709801 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking.
Read full complaint
The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.
Source: NHTSA complaint ODI #11666193 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
Source: NHTSA complaint ODI #11760988 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #11700943 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2025 has 30 complaints on file, more than the 2023 (17) and more than the 2026 (14). Of the 5 model years of the Chevrolet Suburban 1500 we cover, the 2011 has the most (80). Older model years have had longer to collect complaints.