Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An overheated switch may result in a vehicle fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Suspension recall
Failure of the rear axle may increase the risk of a crash.
- Remedy
- Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
- Remedy
- DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
332
Most reports here involve sudden stalling. Of these, 9 mention a crash, 14 mention an injury.
Read full complaint
The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.
Source: NHTSA complaint ODI #11580393 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
729
Most reports here involve sudden stalling. Of these, 3 mention a crash, 3 mention an injury.
Read full complaint
The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Source: NHTSA complaint ODI #11754964 · view all complaints for this vehicle at nhtsa.gov
Brakes
90
Most reports here involve premature wear. Of these, 1 mention a crash.
Read full complaint
The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Source: NHTSA complaint ODI #11707550 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
67
Most reports here involve loss of steering. Of these, 3 mention a crash.
Read full complaint
The end of the tire stem broke off when I was refilling the tires. This prevented the tires from staying filled and I was nervous about driving the vehicle until I could get it to a shop to be repaired. We replaced all the stems, but replacing the sensors was too expensive. If this damage had occurred while driving, a sudden flat tire could have been very dangerous. Never thought to take pictures for a report until after we had already replaced the valves.
Source: NHTSA complaint ODI #11570689 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
239
Most reports here involve airbags not deploying. Of these, 14 mention a crash, 11 mention an injury.
Read full complaint
Recall repair for Chrysler recall W09 did not work. Airbag emblem still peeled from steering wheel. In event that drivers airbag deploys the emblem would be launched at the drivers face which could cause injury.
Source: NHTSA complaint ODI #11682948 · view all complaints for this vehicle at nhtsa.gov
Structure & body
61
Most reports here involve software faults. Of these, 4 mention a crash, 9 mention an injury.
Read full complaint
The lock on the driver side rear door, sliding door, keeps making a loud buzzing noise every time it locks and unlocks. I believe it might be the lock actuator. The door locks and unlocks fine but the buzzing noise is extremely loud. There are no warning lights and it has not been looked at by a mechanic.
Source: NHTSA complaint ODI #11467572 · view all complaints for this vehicle at nhtsa.gov
Other systems
38
Most reports here involve fluid leaks. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11686216 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 1,556 complaints on file, more than the 2011 (773). That is the most of the 7 model years of the Chrysler Town And Country we cover. Older model years have had longer to collect complaints.