Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An overheated switch may result in a vehicle fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Steering recall
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
- Remedy
- DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
126
Most reports here involve sudden stalling. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.
Source: NHTSA complaint ODI #11719679 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
479
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Source: NHTSA complaint ODI #11715742 · view all complaints for this vehicle at nhtsa.gov
Brakes
50
Most reports here involve premature wear. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the ABS and traction control had failed, and the ABS module needed to be replaced. The ABS module was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
Source: NHTSA complaint ODI #11685104 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
17
Most reports here involve loss of steering. Of these, 1 mention a crash.
Read full complaint
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NEWBERRY MOTORS, INC. (1227 NEWBERRY AVE, NEWBERRY, MI 49868, (906) 293-5104) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE WITH FILING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Source: NHTSA complaint ODI #11375192 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
22
Most reports here involve software faults. Of these, 5 mention a crash, 10 mention an injury.
Read full complaint
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.
Source: NHTSA complaint ODI #11537527 · view all complaints for this vehicle at nhtsa.gov
Structure & body
62
Most reports here involve software faults. Of these, 7 mention an injury.
Read full complaint
In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year later and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the door driver's side window .
Source: NHTSA complaint ODI #11665620 · view all complaints for this vehicle at nhtsa.gov
Other systems
17
Most reports here involve software faults. Of these, 2 mention an injury.
Read full complaint
Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was discovered that the mileage was unknown. The contact had not retrieved a Carfax report.
Source: NHTSA complaint ODI #11725873 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 773 complaints on file, fewer than the 2010 (1,556) and more than the 2012 (634). Of the 7 model years of the Chrysler Town And Country we cover, the 2010 has the most (1,556). Older model years have had longer to collect complaints.