mileage 61113 . car moves forward 15 feet an goes into neutral .When pulling into traffic this is a serious safety problem . A major accident which could be loss of life might occur . Enterprise car sales will not acknowledge o show any concern . They offered a 12 month or 12000 mile limited warranty free and implied i should have paid for an expensive warranty. their carfax report showed that they did not comply with service information from the manufacturer for the transmission . As such i have been taken advantage of . I will now have to pay about $1000 to have the service completed . This problem also is happening on their Dodge pick up trucks.

Source: NHTSA complaint ODI #11671071 · view all complaints for this vehicle at nhtsa.gov

My automatic start hasn’t been working for months . Sometimes it work , sometimes it doesn’t . When it doesn’t work I get a message on the dash saying “remote start cancelled hood open . “Iced taken my car to the Dodge dealership several times & it keeps happening . I’ve contacted Dodge customer care etc and nothing . Once when I was at the dealership the gentlemen said another customer came in with the same issue . This is car is too expensive, , I only have 38400 miles and nobody knows the issues nor do they care . I believe this is known issue with dodge

Source: NHTSA complaint ODI #11629331 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2021 Dodge Challenger. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced phantom braking. Additionally, the vehicle pulled back while attempting to accelerate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,160.

Source: NHTSA complaint ODI #11508612 · view all complaints for this vehicle at nhtsa.gov

While operating my vehicle at road speed the electric steering rack failed. This rendered the steering inoperative. It was impossible to steer the vehicle. Not only is this situation extremely dangerous and deadly, there was no advanced warning. I received no prompts or warning lights before the incident happened. I researched and found that certain 2021 Dodge Challengers were involved in a warning system recall. My specific vehicle was not included in the recall. This is what Dodge and the dealership who did the repair kept telling me while they ignored any responsibility. This situation is completely unacceptable. I have no idea why my vehicle was not included in the recall for the warning system, but fortunately I am still alive to complain that it should’ve been. This situation, where this part fails and renders the steering inoperable is ridiculous and extremely dangerous. The repairs for this cost me over $5800. It’s very convenient that Dodge and their dealership that did the repair can hang their hat on the fact that I was not seriously injured and completely. Ignore the fact that this incident is unacceptable. Both Dodge Customer Care and the Huntington New York. Dodge dealership offered me zero compensation for being without the use of my vehicle for two weeks or the fact that my vehicle is not included in the warning system recall. I initially filed this complaint #11745702 with your office on June 22, 2026 and as of yet have not received any response. Therefore, I am filing this complaint for the second time hoping that you can take action on this. Thank you in advance for your help.

Source: NHTSA complaint ODI #11750829 · view all complaints for this vehicle at nhtsa.gov

My seatbelt seemed a bit faulty when I purchased the car. It was slow to retract and at some points wouldn’t retract unless I played with the seatbelt. Three years in to owning the car it still won’t retract fully and is at the point where it won’t come out to a safe distance that allows me to wear my seatbelt. As for the electrical defaults, there are times when I am driving and the display, between my speedometer and rpm dials, turned off. So would my center display, yet my radio continued to play. There were no warning signs or signals when that would happen. It is always random.

Source: NHTSA complaint ODI #11668279 · view all complaints for this vehicle at nhtsa.gov

On [XXX] I was traveling s/b on [XXX] in Florida in my Dodge Challenger which I purchased from New Smyrna Dodge this year. I was traveling approx 65 mph and all of a sudden the back of my drivers seat went back all the way putting me in a flat position against the rear seat. I was lucky enough to pull myself up and keep control of the vehicle. The incident could have been a disaster because my father was also riding in the vehicle on the passenger side. I pulled over on the median and checked the drivers seat thinking maybe the manual recline had just slipped. In doing so I saw that the metal frame on the right side of the seat had snapped where it connects to bottom of seat frame. Obviously it is a defect in the metal because the frame was not damaged in any way and metal just to broke(Snapped). Had it happened in an accident the injury could have been severe. These seat are suppose meet certain standards. I responded to The dealer today and spoke to a service representative who did agree it was probably a defect because he never heard of that happening but also said unfortunately you are just over warranty by three thousand miles. Stated you can leave car but it will involve full days labor taking seat apart. Doesn't say much for dealer mechanics. Also said there was no recall on it but admitted when it happened could have been serious accident. He also made no attempt to even go out and look at it. If in fact this is a defect people's lives could be in danger. If I wasn't able to pull myself up immediately to a sitting position we probably would have had an accident. The actions of this dealer did not surprise me at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11615943 · view all complaints for this vehicle at nhtsa.gov