The contact owns a 2011 Dodge Durango. The contact stated that while reversing into a parking space, the vehicle shut off and failed to restart. The vehicle was towed to a dealer, where the fuel pump relay was replaced under NHTSA Campaign Number: 19V813000 (Electrical System); however, the failure persisted. The vehicle was then towed to an independent mechanic, who replaced the fuel pump; however, the failure persisted. The mechanic informed the contact that power was reaching the relay but not exiting the relay, and the contact was referred to the dealer for assistance. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V530000 (Electrical System) by another dealer who incorrectly rewired the vehicle. The dealer informed the contact that a diagnostic fee was required to perform a diagnostic test. The contact informed the dealer that the vehicle had been operable until recently. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

Source: NHTSA complaint ODI #11759386 · view all complaints for this vehicle at nhtsa.gov

Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem with rear brakes going bad

Source: NHTSA complaint ODI #11698315 · view all complaints for this vehicle at nhtsa.gov

Orange car came on on dashboard after having the truck on cruise control and a car cut me off real close. The cruise control went off, the truck lost traction and it slipped while turning at a roundabout when it was raining.

Source: NHTSA complaint ODI #11665212 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2011 Dodge Durango. The contact stated that after start-up, the air bag warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that the wiring on the inside of the driver’s side belt buckle was defective. The contact was informed that the defect was related to the air bag failure and that the buckle needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle and that she would be responsible for repair. The vehicle was not repaired. The failure mileage was approximately 224,000.

Source: NHTSA complaint ODI #11441068 · view all complaints for this vehicle at nhtsa.gov

Durango was T-boned on driver's side. Durango was turning left into a parking lot from a county road. Tahoe was going 50-55+mph in the same lane and direction as Durango. Durango put on left turn signal, slowed down to ~10mph, and turned left towards parking lot. At the same time, Tahoe sped up behind Durango, Tahoe tried to pass Durango on the left. Tahoe collided with left side of Durango, pushing it 30+ feet into the ditch. Tahoe drivers airbag deployed. No airbags deployed in the Durango. The Driver of the Durango smashed head/face into door column, causing concussion, whiplash, contusion to forehead/eyebrow requiring 8 stitches.

Source: NHTSA complaint ODI #11486901 · view all complaints for this vehicle at nhtsa.gov